Trusted. Reliable. Experienced. TRE Solutions is a utility industry consultancy helping you with everything from better managing your assets to perfecting your supply chain. For 50 years, we’ve directed national emergency response; led distribution operations and engineering; managed customer relations; guided product management; and improved processes.TrustedWe deliver projects on time, on budget. And if we face a challenge, we’re realistic, honest, and offer a variety of solutions for overcoming it.ReliableWe anticipate your needs and update you on progress, so you can focus on other priorities.ExperiencedWith an engineer’s mindset, we analyze your challenges and processes from every angle. We know the angles, too, because we’ve held management positions with major utilities like AEP, utility software providers such as ARCOS, and daily- and storm-work contractors including Tempest.

Leads a team of professional industry experts that provide or enhance solutions your utility-specific needs including, but not limited to; project & safety management, construction & field resources, emergency storm support, consulting services, engineering, and strategic partnerships. Ensuring all projects will be safely and efficiently completed within your time and budget requirements.

As part of the Tempest leadership team we have over 100 years of utility experience across the US. Each Customer Relations Director Provides a single point of contact to our utility partners, obtaining requested resources that can safely and efficiently restore customers and communities across the US.

Leads a small group of professionals that are responsible for Product and Program Management for ARCOS including product requirements and needs assessment. Assist in product R&D and prototype development including early-stage brainstorming, creative development and customer bench-marketing. Assist Marketing with media and product documentation. Work with Sales to ensure product releases are in-line with customers’ needs meeting all deadlines, development of business cases and provide value propositions. Work with customers and associated industry to understand existing as well as future challenges to provide solutions.

Manages a small group of professionals that are responsible for various areas within ARCOS including training, technical liaison, Customer Success management and industry Resource Management. In addition he assist with new and existing ARCOS Product Management initiatives by working closely with our customers and all internal employees. Supports implementation projects that benefit our customers and the electric and gas industries in the areas of day-to-day and emergency operations.

Responsible for assisting new and existing ARCOS Product Management initiatives by working closely with ARCOS customers as well as all internal employees. As a team, our goal is to help our customers improve crew management, existing restoration processes and their sustainability through the use of our time tested Callout and Scheduling Suite, the newly released Crew Manager and other ARCOS products that fit our vision of providing the best in the industry. Responsibilities include but not limited to the following: • Participate in industry associations (EEI, AHC, RMAGs, DistribuTech, etc.) which include workshops, panel participation and presentations when possible.• Support customer meetings with ARCOS’ Account Managers to provide industry knowledge and understanding.• Work as a team with our customers to help develop Business cases.• Assist in the review and approval of specifications for both ARCOS’ Callout and Crew Manager Systems.• Expand the use of Crew Manager to all stakeholders in the industry.• Provide industry processes and best practices to ARCOS customers from over 37 years as a utility employee.

Responsible for AEP’s Distribution Emergency Planning across all seven distribution operating units. Responsibilities include:•Plan and manages emergency restoration initiatives across AEP’s operating units.•Direct staff during emergencies as assigned to support.•Serves on various internal and external committees/task forces to benchmark best restoration efforts.•Manage AEP’s mutual assistance program including the annual review and approval of the Service Restoration Plan (SRP). •Manages on-going relationships with the Regional Mutual Assistance Groups (RMAGs) and actively participates in the four RMAGs that AEP is a member.•Develops, supports and facilitates exercises, drills and training to ensure corporate readiness. •Coordinates, develops and documents short- and long-term contingency planning to support the maintenance of emergency preparedness procedures.•Supports Homeland / Corporate Security activities across AEP in response to incidents.•Coordinate and obtain requests for internal and external resources (line, fleet, assessment, logistics, etc.)•Develops and maintains a professional relationship with contractors and utilities AEP utilizes or supports during emergency response.•Direct emergency preparedness communications, training and operations.•Coordinate and manage the billing and payment of mutual assistance invoices including the settlement of any discrepancies between AEP and utilities or contractors•Coordinate requests for logistics support within AEP.•Assist in the development, training and implementation of the Incident Command System.•Facilitates and/or participate in internal (AEP) and external emergency conference calls.

Responsible for the coordination and implementation:•Processes associated with Distribution Dispatch Centers (DDCs).•AEP’s Outage Management System (OMS).Development and implementation of all associated process, hardware and software associated with AEP's OMS•The development and implementation of dispatcher training.•Functional responsibility for DDC supervisors and data analyst.

Responsible for the daily and emergency operation of AEP’s Eastern Region DDC which included the coordination of distribution. Training of field employees annually on switching and tagging procedures. Coordination of all major events for the region. While working as Mgr of Distribution Dispatch I was part of a team that benchmarked several utilities across the US to determine the proper size (number of customers) per DDC and how they should be structured. In the end we reduced the number of DDCs across AEP to the present number which eventually eliminated the Eastern Region DDC.

Responsible for:•Oversee the construction, operation, maintenance and emergency restoration for all distribution line and station facilities within the Easter Region.•The daily operation of meter, DDC, forestry and contract resources for the Eastern Region. •Ensure a consistence safety approach across the region to safeguard employees, our customers and the public.•Responsible for making sure all contract resources were working safely and accomplishing work plans as defined.•Worked with engineering, customer services and AEP providing a team atmosphere.•When necessary worked with our customers to understand and resolve problems resulting from construction and maintenance of our facilities during daily operations and restoration efforts.•Coordination of the annual O&M and Capital budget. •Administered the company’s Performance Management Reviews and Merit Salary programs for all direct reports.•Responsible for a consistent understanding and practice of our labor agreements. •Hiring of all new employees. •Represented the Eastern Region in all company contract negotiations.