• Performed hundreds of successful renovation consultations for borrowers • Consistently create a dynamically focused environment at the borrower’s property that allows the ‘creative juices’ of the borrower to work in favor of a successful, detailed and value-added renovation• Provide a comprehensive scope of work detail for each renovation that successfully merges the wants and needs of the borrower with the requirements of the FHA and Fannie Mae loan (and the accompanying FHA/Fannie Mae appraisal), all within the borrowers ‘loan budget’ • Each renovation involves effective communication through the process, consulting and collaborating with both the borrower and the contractor, performing all of the draw inspections, insuring FHA (or Fannie Mae) compliance as well as all required permits and local building inspections including the final ‘C-O’ (Certificate of Occupancy) – The reward is (and has been) hundreds of happy and satisfied borrowers at completion! (testimonials provided upon request)

• Successfully and proficiently completed appraisals in a high production demand environment, maintaining quick turn-around-times with top tier corporate and client satisfaction ratings• Single point of contact for the final resolution of appraisals requiring revisions to meet the client’s specific lending criteria – consistently exceeded ‘Pro-Quality’ reviews

• Provided residential appraisal services including legal, consulting, Green Built features, integrated solar designs and expert testimony• Performed complex property valuations for high net worth clients • Coordinated and implemented the business plan of an additional Birch Appraisal Group satellite office in New Bern, NC., increased overall volume 14% the first year • Ensured the client’s needs and scope of work were adequately and properly addressed• Offered a wide array of valuation services with a focus on unique, atypical and complex type assignments where cap rates, income approaches and investment market data was utilized

• Successfully implemented a business plan of growth, for a start-up, that created the largest appraisal company in both revenue and staff, in Vermont, within a five-year period • Skillfully and productively managed the day-to-day operations of the company• Directly responsible for the hiring, training, supervising and mentoring of each team member appraiser within the company• Through my training and supervision, each appraiser team member began as an “Trainee Appraiser” and achieved the level of Certified Residential Appraiser• Integrated the vital office manager position into the strategic goals and growth of the company

• As president, started, developed and managed an appraisal company of a clientele base with revenues exceeding $100k in the first year• Completed appraisals with quick turn times on all types of complex and non-complex residential properties