Jim Risby

Jim Risby Email and Phone Number

Managing Director @ Windstil Group
Adelaide, SA, AU
Jim Risby's Location
Greater Adelaide Area, Australia
Jim Risby's Contact Details

Jim Risby work email

Jim Risby personal email

n/a
About Jim Risby

I am technical business management profession with 30 years’ experience in the Australian ICT sector. I have successfully developed and delivered many ICT initiatives facing corporate, education and government organisations throughout Australia. Examples of programs undertaken include data centre construction, national carriage network deployments, ERP, Finance, CRM, and Service Management systems implementation as well as Telecommunications platforms and associated billing and provisioning systems implementation. I have undertaken many business improvement initiatives including the implementation of ITIL compliant Service Desks, developed Project Management Offices and Tender Offices as well as overseen the start-up and expansion of technical services operations on multiple occasions.I have extensive experience in technical business governance that assists me with concise program development, in team recruitment and management and in risk and financial management as well as stakeholder relations. Having broad experience in the ICT service provider channel, I am focused on proving exceptional customer service and in proactive customer and stakeholder engagement. I enjoy the job satisfaction that comes with exceeding expectation and this is a key motivator for me.Dedicated and with a proven history of successful technology management. I am educated and practised in contemporary project methods, including Prince 2 and PMBOK as well as all aspects of the ITIL Service Delivery framework.

Jim Risby's Current Company Details
Windstil Group

Windstil Group

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Managing Director
Adelaide, SA, AU
Jim Risby Work Experience Details
  • Windstil Group
    Managing Director
    Windstil Group
    Adelaide, Sa, Au
  • Windstil Group
    Managing Director
    Windstil Group Apr 2016 - Present
    Melbourne, Victoria, Australia
    Part of a team that establish and launched Windstil into the Australian market, established core business systems (SDM, Finance & HR, CRM etc.). Perform the roll of GM - finance & governance as well as the hands-on role of technical project manager. Windstil has successfully established and continues to grow with a focus on ICT cloud & hybrid solutions and managed IT service engagements.
  • Blueapache
    Client Service Group Lead
    Blueapache Jun 2018 - Nov 2018
    Melbourne
    Responsible for the leadership, day to day management and implementation of service improvement and transformation initiatives spanning the blue|APACHE Service Desk (front-Line) and Engineering teams located in Melbourne, Sydney, Brisbane, Launceston and Miami.
  • Asian Pacific Telecommunications
    Operations Manager
    Asian Pacific Telecommunications Mar 2012 - Feb 2016
    Suite 1416, Level 14 1 Queens Rd, Melbourne
    As Operations Manager for Asian Pacific Telecommunications (APTel) and for Asian Pacific Corporate Services (APCS) ICT I am responsible for the day to day operations and teams of the telecommunications business, as well as for internal ICT. I am a member of the (APCS) Department Heads Group and work with relevant senior managers and the executives to achieve the broader APCS goals with a core focus on the telecommunications and cloud computing business operations. Key responsibilities include the day to day management of APTel and the APCS ICT teams and the overseeing of service delivery management, product development, sales management and project management; as well as taking P&L responsibility the APTel business and the APCS ICT budget.Part of the executive that established the Access4 Pty Ltd Hosted telecommunications wholesale business, taking initial responsibility for developing and "productising" a suite of hosted voice and UC services to the channel.
  • Asian Pacific Telecommunications
    Infrastructure Manager
    Asian Pacific Telecommunications Mar 2011 - Feb 2012
    Melbourne, Australia
    Responsible for providing hands-on management of the company’s networking and phone infrastructure team, along with corporate IT systems and support teams. 2IC within the Information and Communications Technology Group and responsible for managing the delivery of the existing network as well as ensuring the delivery of infrastructure projects, improvements and upgrades.A key objective and focus is to bring to market the Access 3 (Cloud Computing Business) range of products and services and provide guidance and direction on product development and customer acquisition models. Also performs the role of Technical Project Manager across the APTel, APG and Access 3 business divisions.
  • It Intellect Pty Ltd
    General Manager
    It Intellect Pty Ltd Apr 2009 - Sep 2010
    Employed as General Manager for IT Intellect, and charged with reinvigorating the sales department and implementing an ITIL based managed services and hosted services division. Having successfully completed this process I resigned my position as General Manager in late September 2010.
  • Regional And Northern Maintenance Services (Ranms)
    Business Transition Manager
    Regional And Northern Maintenance Services (Ranms) Sep 2007 - Feb 2009
    Employed as the Business Transition Manage for RANms Pty Ltd, which came into existence by the concurrent merger of 6 separate and diverse business entities. Recomended and implemented the systems and procedures required to assist the acquisition integration process into a single entity, sharing common ICT systems and servces, including Finance system. Also established the company’s Tender Office and related opportunity management processes, taking responsibility for the Bid Management for a number multi-million dollar service contracts for large energy firms.
  • Editure Limited
    National Manager - Infrastructure And Managed Ict Services
    Editure Limited Apr 1996 - Apr 2007
    Operational responsibility for the management of the Australian based Infrastructure and Managed IT Services business, including personnel, administration, and the overseeing of all general infrastructure based technology and business development initiatives. Also responsible for the execution of business development strategic and operational targets. Responsible for evolving the company’s relationship management processes; to establish and evolve the companies’ services catalogue and be accountable for all sales and pre-sales staff who were customer facing within the Infrastructure pillar.

Jim Risby Skills

Cloud Computing Itil Telecommunications Managed Services Strategy Outsourcing Management Pre Sales Project Management Process Improvement Sales Management Solution Selling Account Management It Service Management Voip It Strategy Change Management Business Development Service Delivery Networking Sales Information Technology Business Strategy

Jim Risby Education Details

  • Blackfriars, Urrbrae, Mbhs
    Blackfriars, Urrbrae, Mbhs

Frequently Asked Questions about Jim Risby

What company does Jim Risby work for?

Jim Risby works for Windstil Group

What is Jim Risby's role at the current company?

Jim Risby's current role is Managing Director.

What is Jim Risby's email address?

Jim Risby's email address is ji****@****.com.au

What schools did Jim Risby attend?

Jim Risby attended Blackfriars, Urrbrae, Mbhs.

What skills is Jim Risby known for?

Jim Risby has skills like Cloud Computing, Itil, Telecommunications, Managed Services, Strategy, Outsourcing, Management, Pre Sales, Project Management, Process Improvement, Sales Management, Solution Selling.

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