In my current role as Vice President of Client Services at Sedgwick I partner with senior leadership for several Fortune 100 companies. One of my primary objectives is maintaining an almost 100% client retention, satisfaction and growth level with my client partners. In addition I lead a team of Client Services Directors within the Sedgwick National Accounts group covering multiple Fortune 200 companies. Our Client Services Directors are our client’s trusted advisors and responsible for their client program’s results. My areas of focus and expertise include:• Strategy development and execution• Aggressively use our client and book of industry data to drive results and program enhancement• Peer program benchmarking, analysis and enhancement across National Accounts• Serve as a mentor to build bench strength and colleague development• Advocacy based claim program design• Total absence programs, including integration of Workers Compensation, Disability & Leave benefits within client programs• Public speaking• Emerging industry trends