Jim Sears Email and Phone Number

SUMMARYExperienced Senior Business Process Analyst responsible to lead and manage multiple complex business or specialized projects. Known for working through cross functional teams to drive business development results. Strong leader in root cause analysis, requirements gathering, validation and process/project implementation.COMPETENCIES • Data Analysis • Process Analysis • Process validation • User Acceptance Testing (UAT) • Use Cases • Project Management • Project Implementation • Requirements gathering • Liaison between business and software development • Collaboration • Executing within defined procedures and practices • Cross functional teams • Process validation • Innovative solutions • Root cause analysis • AS IS and TO BE analysis • Managing multiple priorities under critical deadlinesSPECIALTIES • SAP ERP • Dynamics NAV ERP • Salesforce.com (SFDC) • TrackWise • HP Quality • Caliber • Six Sigma (Green belt) • Microsoft Project • Visio • MS Office (Word, Excel, PowerPoint)