• Managed 120 independent contractors and 55 company employees.• Ran the day-to-day operation of a Corporate Operations Department, including:– Payroll– Lease Operator Contracts– Pricing– Employee Training– P & L Reporting• Conducted systems implementation for 12 branch facilities.• Led driver recruitment.Manager of Customer Service for all company deemed "High Profile" or "In Jeopardy" accounts. Responsible for managing the IBM, Fine Arts and Aerospace accounts within the McCollisters system as well as all Customer Service functions. Responsible for customer interaction with responsibilities ranging from data reporting to procedural changes and implementation. Acted as Team Lead on contract negotiations and new account presentations. Became the single source of contact for IBM, both domestically and internationally per customer's request. Responsible for the management of operations and customer service for all Government and Aerospace customers. Responsible for the management of 20 company employees and 15 independent contractors in both operations and customer service.Experienced in Excel, Word and PowerPoint.

of Fine Arts account, and liaison between company and customers which lead to the 100% on-time delivery of all highly specialized art movements in an 18 month period. Key in-house point of contact for United Van Lines, helped plan and execute hundreds of shipments without flaw. Coordinated international as well as domestic shipments, planned routes, interfaced with customers and lead a transportation force of over 35 highly trained drivers.

Manager of Aerospace, Fine Art and Climate Controlled Transportation. Long Haul Operations Manager. IBM Account Manager for Operations and Customer Service.

Managed a nationwide fleet of over 50 vehicles and 100 employees, assure the 100% on-time delivery of all main frames from IBM, McCollister's most important account. Took direct control of billing, booking orders, customer contact and managing all orders related to IBM resulting in a major increase of productivity and larger profits for McCollisters. Responsible for payroll, customer contacts and overall management of over 18 independent contractors that are critical to the execution of the contract.Team leader! Set up multi-corporate meetings to ensure that the customer was informed of over 1000 shipments in the system at any time.

Supervised over 70 full and part time employees for McCollisters. Built a highly effective ream by hiring and managing workforce. Molded work ethics that lead to the team being noted for their professionalism and expertise. Delegated the managerial duties in the absence of manager that ensured a seamless transition of responsibilities for the company.

Operated straight trucks used in household goods shipments in the Northeastern U.S. Recognized as one of the best assigned to the VIP Relocations team. Won the coveted "Eagle Award" for recognition of "Quality in Safety", claims and attendance.