Jim Will Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

Greater St. Louis Area

General Manager of dual-branded Courtyard and Residence Inn St. Louis West County. Currently in process of building opening team for fall 2018 opening. Excellent. location at I-270 and Manchester interchange. Investigate the career opportunities at www.midashospitality.com.

Greater St. Louis Area

General Manager for full-service Embassy Suites St. Louis Airport. Responsible for all hotel operations including building teamwork, improving operations, enhancing quality of service, and ensuring property exceeds internal goals and brand expectations.

O'Fallon, Illinois

Manage 128 unit Hilton Garden Inn and full-service Regency Conference Center with capacity for events of over 500 persons. Responsible for total hospitality operations including sales, food and beverage, facilities, and rooms division. Scope of duties include revenue management, all aspects of human resources, profit and loss accountability, and capital improvement assessment.

Greater St. Louis Area

Responsible for all aspects of hotel operations. Accountable for successful management of guest service operations, sales and marketing initiatives, and all human resource functions. Asset management including building maintenance coordination of capital expenditures.

Responsible for the oversight of all financial activities and accounting functions of church organization and grade school. Develop and monitor a strong system of internal controls. Prepare and submit annual budget for review and approval. Manage day-to-day plant maintenance and adminstrative staffs. Negotiate all vendor contracts for organization.

Full P & L responsibilities for annual $7 Million operation with a capital budget of $200,000. Responsible for hotel, conference center, retail, e-commerce, and direct mail catalog operations. Supervised 4 direct reports including: Manager of Retail/Catalog Operations, Food and Beverage Manager, Hotel Manager, and Sales/Reservations Manager with a total staff of 125-150 depending on the season. Responsible for improving overall margins through revenue enhancement, cost reductions, and service quality strategies. Coordinated strategic plans as a member of the executive team. Created and implemented customized service workshops for all departments identifying training opportunities and executing recommendations.

Completed internal sales training program and passed Series 7 and 63 licensing exams. Transitioned to Investment Representative Development Leader position responsible for motivating sales associates to meet targeted goals.

Managed customer oriented teams focused continuously on improving service, sales, and quality standards. Conducted all human resource initiatives including recruitment, selection, and training for diverse work groups. Promoted three times within five years based on exceeding financial, service, and quality objectives.

Managed all merchandising activities within assigned areas to meet sales and gross profit objectives. Supervised all personnel concerns within area of responsibility, including training and evaluating job performance. Purchased and maintained merchandise assortments by units and dollars in accordance to budget.

Bsba, Management/ Marketing

Mba

Education record