Jim Connor Email & Phone Number

Responsible for working with North America partners to drive improved partner business results through the sale of Alcatel-Lucent wireless and networking solutions.Support partner recruitment, on-boarding and enablement. Plan, monitor and direct the Partner Program’s performance and resource allocation needs. Ensure support for partner education, technical support, marketing and sales enablement through partner relationship management.Perform joint-business planning with partners to develop compelling and actionable business plans.

Worked with clients to create business case and market sizing using market data and market modeling techniques.Used solution value propositions, market data and competitive analysis to create sales training and customer presentation decks that uniquely positioned the solution within each target vertical.Developed solution ROI model that created cost curves comparing multiple solution ROIs. The ROI model will help drive sales by showing the true costs for all competitive solutions.

Managed North America portfolio and product requirements, drove product launch requirements for new products and solutions. Created government mobile device business strategy including application platform, mobile device management, mobile application management and security.• Drove improved solution launch with cross functional team by positioning new products and services with unique value propositions, while defining and implementing channel, product launch and messaging plans. • Created business and route-to-market strategies along with revenue models for mobile device and application business that identified new revenue opportunities and captured channel and market risks.• Formulated portfolio strategy and vision tied to customer and vertical use cases. Drove engineering tradeoffs based upon business case, competitive positioning, and go-to-market capabilities resulting in roadmaps that were optimized for business results and tied to sales strategies.

Directed team of solution architects, program and offering managers to develop solution/service offerings for large global government customers. • Developed LTE services roadmaps, requirements and messaging that extended and supported product value propositions which created a complete solution offering.• Established organization to support delivery of services which customized software and IT implementations.• Implemented service development process that guided the creation of LTE service offerings.

Directed a 100 person team managing roadmaps, portfolio planning, quality and profitability for a $500M+ global business of wireless communication systems in the public safety market. Managed a $500M+ P&L driving shipments, cost, quality, and gross margin to a multi-year financial plan.• Created market and product strategies that fed product roadmaps and revenue plans based upon market opportunity, regulatory changes, business needs and engineering capability which optimized engineering spend and drove development projects and platform strategy.• Partnered with engineering to develop new product/system innovations. Tested ideas with customers and field teams validating the business opportunity through voice-of-customer processes.• Increased revenue 20% and decreased cost of poor quality 17% through management of 150 suppliers including development plans, shipments and quality.

Managed quality of system and product releases globally. Drove common engineering practices across global teams. Served as primary liaison for customers and user groups. • Drove division level initiatives including SEI, ISO9000, quality training and software development process that enabled quality improvement and industry certification.• Created and launched product development process that provided structure and quality gates for large system and solution development resulting in predictable product releases.

Ran system test organization responsible for testing complex communication systems.

Embedded SW development and SW development management for public safety communication systems. System and software architecture.

Mba, General Mgmt

Ms, Computer Science

Artificial Intelligence, Machine Learning

Bs, Physiology

Bachelor Of Science, Biology