James Taylor Email & Phone Number

San Francisco, California, Us

Riverbed:System Administration: Managed and maintained Riverbed Aternity, NetIM, and NetProfiler systems, ensuring optimal performance and reliability.Monitoring and Troubleshooting: Conducted regular monitoring, troubleshooting, and performance tuning to address issues and enhance system efficiency.Upgrades and Maintenance: Performed software upgrades, patches, and routine maintenance tasks to keep the systems up-to-date and secure.Data Integration: Integrated data from Riverbed Aternity, NetIM, and NetProfiler into Splunk for comprehensive network performance monitoring and analysis.Splunk:Data Ingestion and Indexing: Leveraged Splunk Enterprise to ingest and index data from diverse sources, including Riverbed Aternity, NetIM & NetProfiler, databases, and application logs, ensuring comprehensive data availability and accessibility for monitoring statuses.Dashboard Development: Designed and developed custom dashboards using Splunk’s simple XML Classic Dashboard, enabling stakeholders to gain actionable insights through real-time monitoring and data analytics.Data Processing: Implemented efficient data parsing, transformation, and enrichment techniques to enhance the quality and relevance of ingested data, leading to improved decision-making processes.Query Optimization: Created and optimized Splunk queries to validate user requirements and enhance dashboard performance. Gitlab:Version Control and CI/CD: Utilized GitLab for version control, checking in applications developed in Splunk from the development environment into GitLab repositories.Deployment Automation: Managed the CI/CD pipeline to push applications from GitLab to the Splunk production environment, ensuring seamless and efficient deployment processes.Collaboration and Code Review: Coordinated with development teams to implement code reviews and version control best practices, enhancing code quality and consistency.

Falls Church, Va, Us

Acting Manager, Anti-Malware TeamLed Defense Information Systems Agency (DISA) Command Cyber Readiness Inspection (CCRI): Successfully guided the team through the CCRI, assessing and enhancing the anti-malware posture.Cybersecurity Protection: Safeguarded assets from external cyber attacks and insider threats, mitigating potential vulnerabilities in data, systems, networks, and personnel.Technical Support: Provided troubleshooting support for anti-malware issues on Linux and Windows systems.Software Management: Installed and upgraded anti-malware software on Windows and Linux systems.Endpoint Security Transition: Transitioned the enterprise from VirusScan Enterprise (VSE) to Endpoint Security (ENS).Compliance Audits: Conducted advanced to complex audits of workstations and servers to ensure compliance with standards, policies, and configuration guidelines.System Administration: Administered and maintained operations of Host-Based Security System (HBSS) servers.Issue Resolution: Troubleshoot HBSS product issues and outages, ensuring minimal disruption to operations.Automation Development: Developed a batch file using Wget to download McAfee daily security DAT files for an air-gapped network.System Maintenance: Maintained and updated the Host-Based Security System (HBSS) for the enterprise.

Falls Church, Va, Us

Successful implementation of the Riverbed SteelCentral (NetProfiler, Flow Gateway, NetShark Packet Analyzer and Wireshark) and Gigamon GigaVUE-HC2 for network analysis and troubleshooting; Implemented HP Business Service Management (BSM) and HP SiteScope (SiS) in different networks to monitor predetermined Service Level Agreements (SLAs) to replace an end-of-life product;Manage and maintain the Riverbed SteelCentral and Gigamon GigaVUE appliances, to include installations, upgrades, procurement, maintenance, vulnerabilities and troubleshooting.

Overland Park, Kansas, Us

Information Technology Network Systems (ITNS) development. Provided the tools to monitor the health of the network; designed, developed and tested different application, that required extensive use of databases, programming languages such as C++, Java, UNIX scripting, SQL and Regular Expressions. Collected information via SNMP, TL1 and ASCII to populate required entries within the databases from all the different Network Elements throughout the network to ensure each alarm would be unique from all the others. Developed and provided SQL scripts that create and or modified data needed for use within production. These multimillion dollar projects collected all the data for the Network Operations Command Center (NOCC) and Operational Support Systems Center (OSSC). Detected network failures, determined the root causes and provided pre-described solutions to fix network failures. Major project accomplishments: * Nortel Passport 15000 Multi-service switch: Became the subject matter expert as a result of collecting information* HP Compaq Mobile Positioning Center (MPC): Used in the e911 services with GPS to locate caller, was responsible for determining how to use the limited number of alarms to fit Sprint’s standards* Evolution-Data Optimized (EVDO), high data speed transfer on wireless handset: Sole assigned developer for this high profile project* 2 Way Short Message Service (SMS): Played key role in bringing text messaging to consumers for the first time* Communications Assistance for Law Enforcement ACT (CALEA): Developed the code to properly monitor the element while protecting the privacy of those being wiretapped* Assisted department in the transition from the Enterprise Remote Access System (ERAS) to the Sprint Remote Access Solutions (SRAS) by working with Network to open up the proper Firewalls to maintain uninterrupted access to critical systems

Overland Park, Kansas, Us

Randolph Afb, Tx, Us

United States Air Force - Staff Sergeant Active Duty: 07/25/1985-10/24/1991, Reserves: 10/25/1991-04/04/1994

B.S., Electronics Engineering Technology

Kaufmann Foundation Of Kansas City, Graduate Of Fasttrac New Venture Program