Jim Dowdell Email & Phone Number

Pinebrook, New Jersey

Technical Account ManagerTechnical Sales and Systems Engineering delivery of BDS comprehensive and cutting edge Information Technology solutions on demand that solve the business challenges that impede progress and stifle growth. As a member of the BDS Solutions team, responsible for ensuring the highest level of stability, security and integrity by blending managed services and strategic technology consulting focused on Disaster Recovery, Security Services and Cloud Computing.Acting Director of Information Technology (1/4/16 – 1/31/17)Led the Data Center Relocation Project for a BDS client and, at the client’s request, served as interim IT Director for the remainder of 2016 until a candidate was hired.

Parsippany, Nj

N-Krypt International Corp. Parsippany, New JerseyProvider of Intelligence and Security SolutionsTechnical Account Manager/Business DevelopmentTechnical Sales and Client Service delivery of N-Krypt Security technology to dealers, value-added resellers, system integrators and end-users in the telecommunications, insurance and financial services industries. Interface with executives from potential client accounts to identify and align their technical needs and business requirements. Support technical sales activities by responding to RFQs, preparing and delivering presentations in addition to eliminating technical inhibitors to closing sales transactions.

San Diego, California

Developer of energy efficient data storage centers and desktop consolidation platforms utilizing independent blade-based compute and storage solutions. Specializes in data storage hardware and green data storage centers. market leader in blade-based storage solutions for the enterprise data center. The product was designed for everything from high-availability Web 2.0 and cloud applications to large pools of unstructured data. In these environments, applications and storage are becoming more converged. The storage technology takes this convergence to the ultimate endpoint by moving the application server closer to the physical storage to minimize network bottlenecks and increase performance. This convergence of storage, server and applications makes the blade-based storage solutions an ideal platform for those organizations seeking cost-effective solutions where processing power, efficiency and storage density are the primary concerns.Technical Account Manager/Sales EngineerResponsible for technical leadership for ongoing Pre- and Post-Sales Engineering engagement(s), oversight of blade based storage product deployment, contribution to account plans, direct interface with customer technical teams. Oversee all aspects of the technical sales process and customer lifecycle to support the sales and delivery of the enterprise computing company’s data storage center solutions and desktop consolidation platforms

Wilmington, Delaware

Client Solutions ManagerTechnical sales and delivery of SOFTPRO technology to dealers, value-added resellers, system integrators and end-users in the telecommunications, insurance and financial services industries. Interface with executives from potential client accounts to identify and align their technical needs and business requirements with SOFTPRO’s value-added solutions. Support technical sales activities by responding to RFQs, preparing and delivering presentations in addition to eliminating technical inhibitors to closing sales transactions that average up to $500K. Served as Solutions Architect, Project Manager and Technical Lead tasked with devising and ensuring compliance with solution implementation plans and methodologies. Lead, supervise and monitor the performance of technical teams to facilitate the on time and within budget completion of all software installation, customization and integration projects. Prepared and delivered sales forecasts and reports to management teams.Operational Highlights:• Leveraged strong consultative and solution selling skills to skillfully identify and align clients’ technical needs and business requirements with SOFTPRO’s signature verification, check fraud and biometric systems.• Met and exceeded client expectations through skillful management of entire customer project lifecycles, ranging from initial kickoff and requirements analysis through to solution design and implementation.• Built and maintained a valuable repository of concrete deliverables, project methodologies and business development documents that enabled technical teams to apply best practices for performing tasks in alignment with corporate goals and client objectives.

New York, New York

Supported the entire sales process and customer lifecycle to ensure the achievement of business goals and client objectives. Consulted with executives from potential customer accounts – including value-added resellers, systems integrators and end-users from the global telecommunications and financial services sectors – to assess and align their business needs and technical requirements with NetApp’s value-added network storage and data management solutions and services. Coordinated the development and onsite testing of data protection, business continuity and disaster recovery strategies to minimize downtime in the event of emergencies. Built, trained and spearheaded a team of professional services engineers tasked with supporting client engagements, which involved deploying and integrating storage and data management utilities in addition to handling all escalated issues for high priority cases. Liaised directly with technology engineering teams as well as strategic account interfaces on a regional and worldwide level.Operational Highlights:• Awarded entry into the Chairman’s Club for achieving 150% of NetApp’s annual $10M revenue target.• Recruited by NetApp’s Director of Strategic Accounts and Global Sales Account Manager after demonstrating superior leadership experience in managing critical technical projects as well as executive-level relationships with worldwide clients in the telecommunications and financial services sectors.

New York, New York

Integrated provider of packaged Internet, web hosting and professional consulting services and solutions to Sprint customers. Coordinated the delivery of the company’s technology products, services and solutions throughout the Northeast Region. Partnered with regional sales teams to identify and secure new opportunities for driving business and revenue growth. Acted as sales engineer tasked with providing pre and post-technical sales support, which involved creating proposals and statements of work that effectively addressed the needs and technical requirements of Sprint customers in the financial and telecommunications verticals. Led and supervised a team of service delivery managers throughout entire project life cycles to facilitate the achievement of business goals and client objectives. Served as a main point-of-contact to Sprint customers. Tasked with ensuring the continuous provisioning of high-quality Internet, infrastructure,,web hosting and professional consulting services and solutions.Financial / Operational Highlights:• Earned entry into the Chairman's Club for achieving 200% of Sprint E|Solutions’ annual revenue target within the first year of serving as Regional Service Delivery Manager. • Capitalized on solid team building and leadership skills coupled with a thorough understanding of the main drivers that motivate senior-level purchasing decisions to propel sales and business growth.

New York, New York Lea

Functioned as Director of IT Consulting tasked with managing strategic initiatives for expanding internal technology support to enable company and branch office growth. Additionally served as Head of the TACT Infrastructure Solutions Unit tasked with orchestrating the sales and delivery of a wide range of IT consulting services, including database management, LAN / WAN network design and implementation, application development and IP based VPN solutions. Maintained strategic alliances with leading hardware and software vendors to deliver dependable solutions that aligned with main industry trends.Operational Highlights:• Skillfully managed entire customer and project life cycles, ranging from application and system design through to development, implementation, documentation and end-user training.• Established and developed valuable vendor partnerships that helped TACT provide clients with value-added systems strategies; data warehousing and web-based reporting solutions; as well as conversion and application development services.

Master Of Science - Ms, Electrical And Electronics Engineering

Electrical & Computer Engineering

Ba, Communications/Journalism