Jorge Jimenez Email & Phone Number

San Francisco Bay Area

Foster City, California, US

As a Technical Trainer at Exabeam, I am responsible for delivering a diverse range of 14 specialized training courses to both customers and partners, ensuring they gain the skills and knowledge to effectively utilize Exabeam’s Security Operations Platform. In addition to training delivery, I collaborate closely with content development teams to design.

San Francisco, California, US

Develop and manage technical sales training curriculum, including self-paced courses, Online certification exams, instructor-led training, and ongoing enablement, for internal sales and partner system engineers

San Jose, CA, US

• Working with the Global Head of IoT Cloud Learn in designing, developing, delivering, and maintaining Sales and Technical training content in blended training delivery methodologies. This position requires effective.
• Engage with product management and engineering to develop and execute training plans for new products
• Design sales and technical training solutions that ensure our internal team as well as partners have the expert knowledge they need to sell our solution and perform key operational tasks to lead their IoT business
• e-Learning content development based on the training desing (Sales and technical) using e-learning development tools (Camtasia, Storyline)
• LMS administration to provide access to e-Learning contents and reports that make accountable the learning journey.
• Collaborate and consult with Subject Matter Experts to identify key knowledge, skills, and abilities associated with learning objectives

In this global level position, the focus is the creation and management of blended learning solutions for specialized technical training across all 10 global regions of the company, leading the global PDU’s (Product Development Unit) Stakeholders to understand all the learning needs related to new versions of developed products.

• Design and implementation of an IP/MPLS Network with 5 Core Nodes and more than 50 Access Nodes for L3VPN and L2VPN services - Colombia
• MPBN and GGSN integration with Packet Core Network – Chile
• RRC – Regional Recovery Center, as a Second Line Support engineer for SmartEdge and SSR – Brazil
• Planning and delivery of Advanced training tracks for SmartEdge and SSR in Latin America Region
• Implementation of a MetroEthernet solution – Colombia
• Integration of SBG to an NGIN solution – Colombia

Management of Sun Servers for the Datacenter of two different projects involving the following activities: Project management of products such as Sun Cluster 3.0/3.1, Veritas Volume Manager, Veritas File System, Solstice Backup 6.0, Veritas NetBackup, Apache Webserver with PHP scripting support, Sun Java Enterprise Systems (E-Mail, Calendar and Directory.

Colombia, Bogotá, CO

Part-time professor teaching Distributed Systems for Systems Engineering

US

Management of Internet services for the ISP and the Datacenter using Sun platforms. Such services included: shared and dedicated webhosting and mailhosting, Sun Screen firewall administration, RADIUS services management, network devices configuration (Cisco and Ericsson), permanent review and improvement of security policies regarding Sun servers.