Business Development Director
Sesame Bankhall Group (SBG): A subsidiary of Aviva, SBG provides sales and regulatory support to more than 10,000 financial advisers who deliver independent investment advice and write £45 billion of mortgages per annum. I joined as Chief Finance Officer at the shareholders’ behest to support, stabilise and restructure the business in the face of fierce regulatory pressure and FCA censure resulting from legacy mis-selling and ‘pay to play’ issues. I subsequently became Business Development Director with specific product portfolio responsibility.SUCCESSES: • Cut £17m (35%) from the expense base and recovered £5m from PI insurers • Won shareholder buy in to hold and grow strategy securing £35m new capital• Redesigned the Network business model delivering 50% cost savings• Aviva shareholder now considers SBG to be a strategic assetOther Achievements:• Ran the Finance function reporting to the Board & Shareholder with a £30m budget• Managed Operations, Change, People, IT and Product Development functions• Renewed the company’s protection panel delivering market leading provider terms and reduced ‘clawback’ risk • Delivered new procurement, product pricing, and fair-value governance processes• Lead the teams which recorded best-ever net promoter scores and staff engagement survey results• Chaired the incident management team through the COVID Pandemic