Jim Lindenmuth Email & Phone Number

Lead a team of 5 Distribution Systems Analysts focused on the development of best practices for the optimal use of the systems for both Region North America Distribution and Customer Engineering Services. Responsibilities include the testing, support, training and ongoing enhancement process as it relates to Distribution systems and processes. The mission of the Distribution Systems Team is to safely and fully utilize / champion all distribution systems in order to increase customer service… Show more Lead a team of 5 Distribution Systems Analysts focused on the development of best practices for the optimal use of the systems for both Region North America Distribution and Customer Engineering Services. Responsibilities include the testing, support, training and ongoing enhancement process as it relates to Distribution systems and processes. The mission of the Distribution Systems Team is to safely and fully utilize / champion all distribution systems in order to increase customer service levels, drive costs down and drive efficiencies up, while continuously adding value through system enhancements that are in line with business needs. Show less

Accountable for providing a support service to BOC’s Process Gases Solutions Business by delivering initiatives for continuous distribution/logistics improvement and full utilization of company’s information systems and best operating procedures.•Managed multiple enhancements to the distribution/logistics SAP environment including Common Carrier Accrual/Payment process, Rail Accrual / Payment process, Distribution & Rail Trip Costing/Customer Profitability Analysis and implementation of… Show more Accountable for providing a support service to BOC’s Process Gases Solutions Business by delivering initiatives for continuous distribution/logistics improvement and full utilization of company’s information systems and best operating procedures.•Managed multiple enhancements to the distribution/logistics SAP environment including Common Carrier Accrual/Payment process, Rail Accrual / Payment process, Distribution & Rail Trip Costing/Customer Profitability Analysis and implementation of Demand Planning/Forecast module of SAP (APO).•Ensured all Distribution Processes were Sarbanes Oxley compliant by performing process mapping and identifying or creating SOX controls within the processes. •Performed month-end Distribution costs closeout activities. Experience with SAP FI, SAP MM, SAP Sales & Distribution, SAP CRM, SAP APO and SAP BW. Show less

Responsibilities included overseeing all Bulk Scheduling processes for BOC’s Pacific Distribution Region within a call center environment, providing leadership to a team of Logistics Schedule Coordinators, and monitoring customer satisfaction levels on a daily basis. Worked closely with all facets of the BOC network including the Sales Organization, Regional Distribution Managers, Central Engineering Service department, as well as Product Management.•Coached team of Schedule Coordinators… Show more Responsibilities included overseeing all Bulk Scheduling processes for BOC’s Pacific Distribution Region within a call center environment, providing leadership to a team of Logistics Schedule Coordinators, and monitoring customer satisfaction levels on a daily basis. Worked closely with all facets of the BOC network including the Sales Organization, Regional Distribution Managers, Central Engineering Service department, as well as Product Management.•Coached team of Schedule Coordinators to attain successful results in all distribution key performance indicators. Managed all intangibles that coincide with the fast paced call center environment within the region.•Served as a Distribution Consultant to one of BOC’s Key Customers - NuCo2 in Stuart, FL - to help develop a project plan for NuCo2 to centralize their own distribution/call center network. Worked for NuCo2 at a set rate payable to BOC. Show less