Jim M. Email & Phone Number

Calgary

Flexible and adaptable in meeting consumers where their preferred experience takes us. At the intersection of bricks and mortar and the digital realm, I perform as a collaborative operations leader, aligning to the strategic vision through improving efficiencies while developing the talent required to carry out the details.

Calgary

Full operational responsibilities for 11 retail sites. Top and bottom line results and everything in between is the daily focus. Making processes work more efficiently through talent management and streamlining has been the key to my successes. I've made it my mission to improve our on-line sales and that enhanced customer experience has been complimentary.

Nevada, Michigan, Wisconsin

Recruited as one of only a few people in North America with the combination of donated goods and retail expertise capable of turning around and stabilizing underperforming territories. Created and implemented operational strategies to support profitable mission, vision and values. Acted as mentor and coach to attract, retain and develop tomorrow’s leaders..

Calgary

Tasked with turning around underperforming District by providing operational direction. Grew sales by double, outperforming Agency results, all with existing retail sites. Additional revenues were applied to program improvement including investments in upgrades to equipment and facilities in addition to adding teammates commensurate with growing business.