Jimmy Abraham Email & Phone Number

Brisbane, Queensland, Australia

Hobart, Tasmania, Australia

- Engaging proactively with key clients at board, executive, management and C-suite levels, identifying and addressing pain points and needs.- Spearheading bid development for comprehensive end-to-end project proposals, successfully securing government and private tenders.- Account management for 20+ clients, providing strategic business advisory services.- Leading multiple high-value proposals and bids, aligning with the Growth team's objectives.- Scoping and developing solutions for complex business problems to assist with optimizing efficiency and performance.- Identifying opportunities for growth or improvement and offering strategic advice and solutions.- Project managing and leading critical business initiatives for clients.

Hobart, Tasmania, Australia

- Engaging proactively with key clients at board, executive, management and C-suite levels, identifying and addressing pain points and needs.- Leading bid development for comprehensive end-to-end project proposals, successfully securing government and private tenders.- Account management for 20+ clients, providing strategic business advisory services.- Scoping and developing solutions for complex business problems to assist with optimizing efficiency and performance.- Identifying opportunities for growth or improvement and offering strategic advice and solutions.

Hobart, Tasmania, Australia

- Supporting bid development for comprehensive end-to-end project proposals, successfully securing government and private tenders.- Scoping and developing solutions for complex business problems to assist with optimizing efficiency and performance.- Identifying opportunities for growth or improvement and offering strategic advice and solutions.

Hobart, Tasmania, Australia

- Spearheaded the comprehensive management of the internal Knowledge Base, a critical resource utilized at a national level. Ensured accessibility and relevance to support the organization's objectives.- Implemented robust risk controls to guarantee legal and regulatory compliance.- Communicating technical operational changes and updates to the business through multiple internal channels to ensure changes are communicated in a timely and appropriate manner.- Facilitate the resolution of business rule and/or non-routine complex queries, with a focus on identifying opportunities to deliver improvements to the business.- Manage resolution of identified systemic issues as agreed with Manager Knowledge Management.- Build and maintain effective relationships with relevant internal and external stakeholders to ensure organisational requirements are met.- Developing and maintaining Operational tools and resources, including technical superannuation eLearning.- In consultation with relevant Operations managers and the training and communications lead, develop and implement training plans.

Hobart, Tasmania, Australia

- Customer service through multiple channels - phone, email and chat.- Provided general financial advice.- Assisted members in line with Regulatory Guide 146 (under ASIC).

Sydney, Australia

- Collaborated with Energy and Water Ombudsman’s offices to resolve complex disputes.- Formulated detailed investigation reports and negotiated fair solutions.- De-escalation and resolution of business and residential complaints.

Wollongong, New South Wales, Australia

- Relationship building with Alumni from the University- Communicating upcoming University events and promoting participation of Alumni

Australia

India

- Process Executive specialising in Account Management and Sales- Role was pivotal in driving business growth and maintaining client satisfaction.- Responsible for managing and nurturing client relationships, ensuring that their needs are met and expectations exceeded.

Master'S Degree, Mechanical Engineering

Bachelor'S Degree, Mechanical Engineering