Jimmy C. Email & Phone Number

Los Angeles, California, United States

Cosm powers experience, bringing you the future of entertainment, today. Cosm is an immersive entertainment, media, and technology company redefining the way the world experiences content through pioneered technology that expands the realm of what is possible!With a 75-year history building the largest and most prestigious planetariums and science centers.

Culver City, California, United States

• Software development & media buying organization for the live event ticketing industry
• Managed multiple six figure advertising and development budgets
• Developed & executed data driven 360 digital solutions to drive ecommerce ticketing and merchandise sales with a strong focus on growing emerging markets through responsible paid advertising, community development &.
• Partnered with event promoters and talent around the world including Vallitix.com, Live Nation, Roc Nation, AEG/Concerts West, The Hard Rock Rocksino, Gabriel Iglesias, Jo Koy, Felipe Esparza & many others

Los Angeles, California, United States

• Implemented A/B testing methodologies and data-driven decision making best practices to optimize user growth and retention strategies
• Owned short, medium & long term desktop & mobile product roadmaps as well as supporting backlog, user stories & technical requirements
• Led all internal & external product marketing efforts
• Created & delivered project plans & status updates to key stakeholders
• Spearheaded company wide data audit to repair & improve Tableau, GA4 & Datadog data quality & KPI reports
• Developed user feedback loops & internal communication standards with marketing, design, engineering, QA, leadership & production teams to ensure strategy alignment

Culver City, California, United States

• Upon hire immediately inherited 3 critical in-development products & quickly aligned stakeholders on vision & direction; managed all requirements & user story documentation to deliver all products within 6 months
• Owned platform funnel conversion & delivered +23% net revenue growth on managed subscription products including- Client campaign management & media bid management SAAS platform- Client purchasing agreement, invoicing &.
• Utilized CRM data to build & improve companywide escalation, delivery & communication processes
• Onboarded Jira to drive adoption of Agile methodologies within the company
• Led all internal & external product marketing efforts including technical & tutorial documentation
• Mentored incoming Engineers, Product & Project Managers

Carson, California, United States

• Worked closely with C-suite to transform & align the culture around 'data driven' decisions & communication
• Vetted & selected eCommerce platform vendor to power Sees.com
• Onboarded eCommerce & code development 101 best practices across multiple teams to increase productivity
• Defined & managed in house data warehousing & reporting tool development to deliver the company’s first ever eCommerce KPI reports
• Implemented ‘voice of customer’ solutions to drive culture evolution and product direction including Bazaarvoice & in-store surveys
• Wore multiple hats when needed including Business Analyst/Development, Project Manager, QA Engineer, Solutions Architect, UX Designer & Analytics Analyst

Culver City, California, United States

• Drove significant culture change & business readiness for successful company acquisition by GoDaddy Inc.
• Managed VPS hosting, OpenStack, domains, SSL certificates products constituting +70% of companywide total gross sales
• Owned product line P&L & product pricing
• Implemented the company’s first customer SLA agreement; reduced refunds by 90%
• Developed multiple product financial ROI models for companywide use utilizing multiple data sources
• Owned major EOL project for 7 year old, $9m product line which had been set aside for 2+ years

Hollywood, California, United States

• Spearheaded Ticketmaster’s Social eCommerce global product roadmap across 9 international Ticketmaster domains & multiple marketing departments and client services business units
• Delivered net +400% ROI in 2011 across all managed ticketing products
• Worked closely with many of Ticketmaster's A-list clients to develop custom programs to leverage and align cross-brand marketing efforts, reaching mutually beneficial revenue goals
• Awarded several software patents on behalf of Ticketmaster for emerging social and mobile technologies

Hollywood, California, United States

• Responsible for product lifecycle from initial ROI analysis & business requirements to final code approval & post product performance evaluation
• Implemented first-to-market ‘Live Event Listing’ SEO driven project directly in conjunction with Google
• Launched the user facing ‘Auto-Geolocation’ product, delivering net +2% in incremental sales
• Sole product manager for June ’09 LiveNation.com site redesign; taken from idea to production in under 3 months
• Developed a fully functional prototype iPhone site for LiveNation.com

Hollywood, California, United States

• Created companywide processes for analyzing and reporting user engagement and KPIs
• Delivered net positive customer growth & engagement through onboarding strategic content analysis & multivariate testing
• Contributed to ‘Napster Store’ business objective, acquiring digital rights for 6+ million DRM free mp3s
• High performing content creator & record label representative for Adult Contemporary, Children’s Music, Christian, Country, Pop, and Rock genres

Los Angeles County, California, United States

• Responsible for all office administration duties for a staff totaling 100+ employees
• Trained new employees at their respective positions in various promotions, sales and administrative positions
• Managed all vendors and related office purchasing & budgeting departments
• Assisted the General Manager and Director of Engineering; on call for internal IT support when needed

Los Angeles, California, United States

• Active representative for KROQfm radio station at live, sales sponsored and other various events where communicating one on one as well as entertaining large groups of fans was necessary
• Facilitated prize fulfillment within the office as well as in the field within station and FCC guidelines as well as trusted with prizes of large dollar amounts
• Accountable for the distribution and inventory of high profile vendor, artist and guests credentials at large events with over 65,000+ in attendance
• Interacted with a rotating promotions staff & management without incident or complaint