Jimmy Chen Email & Phone Number

Taiwan

Coral Gables, Florida, United States

- Oversee all aspects of facility operations, ensuring smooth and efficient functioning of a 138,000 square feet facility- Lead a team of 130+ student employees, providing guidance, training, and performance evaluations- Ensure reliability of equipment and facility by completing and overseeing facility maintenance operations and human resources distribution - Demonstrate professionalism throughout the conflict resolution process, ensuring a respectful and positive experience for all patrons involved - Train and cultivate new employees by educating on facility rules, and how to provide valuable customer services, to ensure job performance in various locations of the facility, including front desk, pro shop, and tennis court, are satisfying to patrons

Miami, Florida, United States

- Tutor University of Miami undergraduate students in Statistics, Excel, and Tableau- Prepare more than 6 students per week for exams, quizzes, focusing on areas of weakness and improving overall grades - Monitor students’ progress and identify areas of concern, providing additional support and resources as needed- Evaluate tutees’ progress in the course by testing their knowledge at the end of every session throughout the semester year

Taipei, Taipei City, Taiwan

● Analyzed datasets using Excel, SQL to provide necessary insights and improve data interpretation efficiency by 15% ● Created interactive dashboards and visual reports using PowerBI and Excel, providing clear insights on customers’ preferences which led to a 10% increase of product preference ● Applied statistical methods, including regression analysis and hypothesis testing to assist the design team in achieving project goals 1 day ahead of schedule

Taipei, Taipei City, Taiwan

- Provided in store sales assistance to patrons, calculating prices, bagging, and answering customers concerns on product pricings, origins, and quality- Achieved a sales performance of around $100 a day - Organized items and supplies, and reorganized at the end of the day while closing the store - Handled customer inquiries, requests, and concerns, resolving issues promptly and ensuring customer satisfaction

Pudong, Shanghai, China

- Inspired youths to play basketball by sharing our information and coaching youth players under the age of 10 - Organized practice games and referee games - Led warm-ups, stretches, and drills by demonstrating what to do in each drill, and provided command and feedback on their performances

Bachelor Of Business Administration - Bba, Marketing/Business Analytics, 3.82

Activities and Societies: Basketball Club, D1 Basketball Practice Player, Facility Manager at the Herbert Wellness Center

10-12

Activities and Societies: Stallions Varsity Basketball Team HALO Club Associated Student Body