• Oversaw and managed daily operations of the bar and restaurant • Ensured guest satisfaction with all aspects of their visit experience, and resolved issues that arose in a diplomatic and courteous manner• Observed and advised on food and drink preparation details, ensuring compliance with health, safety, food handling, and hygiene standards• Ensured compliance with alcoholic beverage regulations• Estimated food and beverage costs; managed respective inventory, purchasing, and vendor relationships • Inspected the venue and equipment to ensure compliance with health, safety, food handling, and regulatory standards on a daily basis; scheduled maintenance service as required• Attended and participated in weekly leadership team meetings for operational reviews, staff development, and strategic planning• Maintained, prepared, and submitted operations reports and other documentation requested by the Executive Chef, Director of Operations, and/or Owner • Conducted constructive performance evaluations that reflect the organization’s aims for success• Handled disciplinary concerns and termination of employees in accordance with company policy• Performed other duties as assigned

• Oversaw and managed daily operations of the bar, restaurant, catering, and outdoor entertainment facilities • Ensured guest satisfaction with all aspects of their visit experience, and resolved issues that arose in a diplomatic and courteous manner• Assisted with and managed on-site events• Observed and advised on food preparation details, ensuring compliance with health, safety, food handling, and hygiene standards• Ensured compliance with alcoholic beverage regulations• Estimated food and beverage costs; managed respective inventory and purchasing • Inspected the venue and equipment to ensure compliance with health, safety, food handling, and regulatory standards on a daily basis; scheduled maintenance service as required• Attended and participated in weekly leadership team meetings for operational reviews, staff development, and strategic planning• Maintained, prepared, and submitted operations reports and other documentation requested by the General Manager and/or Owner • Conducted constructive performance evaluations that reflected the organization’s pillars of the Entrepreneurial Operating System (EOS) - Accountability, Responsibility & Ownership• Handled disciplinary concerns and termination of employees in accordance with company policy• Performed other duties as assigned

• Oversaw and managed daily operations of the restaurant• Ensured guest satisfaction with all aspects of the dining experience, and resolved issues that arose in a diplomatic and courteous manner• Assisted with and managed on- and off-site dining events• Organized and oversaw staff schedules• Hired and trained restaurant staff• Collaborated with chefs to develop exquisite menus• Oversaw food preparation, ensuring compliance with health, safety, food handling, and hygiene standards• Ensured compliance with alcoholic beverage regulations• Estimated food and beverage costs; managed inventory and purchasing of consumables and supplies• Conducted daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and regulatory standards; scheduled maintenance service as required• Maintained sales records and tracked cash receipts; prepared and submitted operations reports and other documentation requested by the General Manager and/or Corporate Office• Conducted performance evaluations that were timely and constructive• Handled disciplinary concerns and termination of employees in accordance with restaurant policy• Performed other duties as assigned

• Oversaw day-to-day operations for the organization• Developed high-level business-to-business relationships with clients, partners, and prospects• Established attainable, measurable benchmarking aims for department monetary performance and efficiency standards • Assisted team members with planning and execution of on- and off-site projects, ensuring proper support and resources were available to complete projects within budget parameters, along projected timelines• Maintained internal documentation to deliver accurate project specifications and proposals upon client request• Modeled timely communication both internally and externally to drive effective and efficient workflow between teams, clients, and partners • Received and responded to feedback from on-site project experience to improve capabilities• Traveled to various job sites as required • Provided efficiency goals for team members, and mentored as needed, being available to answer questions and lend guidance regarding respective work responsibilities and functions• Coordinated and ran departmental team meetings

• Assisted Management Team in general oversight of the Bakery, including staff scheduling and training, conducted inventory and cost effectiveness reviews, upheld work area cleanliness and appearance standards, created and circulated workgroup communications, and performed all other requisite job related functions and administrative duties• Managed the overall orchestration and flow of teams between back-of-house and front-of-house to ensure proper, timely delivery of orders both internally and externally with precision per meticulous company requirements • Operated as Team Leader for the overarching strategy and execution of the developing ToGo & Curbside Pickup efforts amidst the COVID-19 pandemic (March 2020 - October 2021)• Delivered exceptional guest service with the aim to create an environment where absolute guest satisfaction was the highest priority• Experienced with high-volume impact, and demonstrated thorough understanding of the teams and systems in place to, ultimately, exceed guest needs and expectations • Trained new team members on menu knowledge, proper station maintenance, computer system proficiency, restaurant etiquette, and provided coaching to develop the capacity to manage workload in a fast-paced environment • Exercised effective team and inter-personal communication throughout each shift• Maintained deep knowledge of over 200 menu items and the ability to present respective detail to guests at all times• Adhered to strict financial documentation and handling per company protocol

• Kept informed on local and regional market trends and real estate news broadly• Maintained close contact with prospects, clients, and industry professionals, nurtured relationships, and developed social networks • Researched active, pending, and sold listings and reviewed the daily MLS Hot Sheet or Activity Reports• Planned and coordinated appointments, open houses, showings, and meetings with clients and other agents• Developed marketing plans for listings and created promotional collateral• Utilized real estate tools and technologies for agent and client engagement • Attended and participated in respective training, community service, and special event opportunities• Completed, submitted, and filed real estate documents, agreements, and records through the brokerage• Maintained agent website, social media profiles, and blogs

Professional DJ’s who focus on delivering a high-quality service and an exceptional experience for our clients. Services include top-of-the-line sound and lighting, customizable packages and flexible planning options, and extensive music selections for all occasions. We are also repeat recipients of the nationally recognized "Couples'​ Choice Awards" by Wedding Wire, and rated Top 10 in Milwaukee & Wisconsin for "Best Music" on the WISN A-List. What you desire for your event is our priority, and we go the extra mile to make it outstanding — we ensure the Brew City’s best!

• Oversaw project production from concept to completion, managing the entire life cycle• Assured that the design, development, and delivery of experiential and traditional marketing assets met strategic and budgetary considerations• Involvement in vendor research, selection, and acted as the point of contact for communications• Provided project specs and managed respective timelines, estimates, and budgets• Managed internal and external resources, creative asset buying, and purchase orders for clients and vendors• Reviewed concepts, prototypes, and final builds for development, creative, or delivery• Worked closely with Account Management and Creative teams to track progress of projects and successfully route final delivery of campaigns• Researched emerging ad/marketing trends and technologies on behalf of the agency• Assisted in managing photo shoots

• Provided support to the Service Marketing Manager by developing, implementing, and coordinating marketing activities, tools, resources, and communications to help global dealerships grow their Service businesses • Managed Service Marketing campaigns, including: More Than an Oil Change, Express Lane Service, Seasonal Retail Integration, and Value of Service, as well as digital assets via the Dealer Marketing Engine – Service, and all Service Marketing resources • Developed on-brand promotional themes, concepts, and incentives through various platforms for dealer engagement• Regularly collaborated with global managers, agency partners, and dealers for resourcing, product advising, information gathering, and assistance related to all Service Marketing efforts• Participated as a key contact and coordinator for the Annual Dealer Meeting – Global Service Operations and Retail Capabilities show (Attendees: approximately 5,000 dealers and staff), and the Retail Readiness Event (Attendees: approximately 2,000 dealers and staff) tradeshows• Contributed editorial reviews for ShopTalk and ShopTalk – Enthusiast magazines and related HDU-Online courses; provided oversight to ShopTalk – Screamin’ Eagle Special Edition launch (2014)• Reported findings from budget analysis and ROI for various projects and campaigns, and provided recommendations for continuous improvement• Assisted with in-dealership Service Marketing training• Facilitated the Project LiveWire Experience event – Jacksonville, FL (2014)

• Facilitated closure to customer/dealer matters, including involvement and interaction with all levels of internal stakeholders• Provided effective documentation and data management while using common information systems to increase work efficiencies• Utilized customer-oriented vision, which included a focus on understanding retail, wholesale, and customer expectations, conflict resolution, basic understanding of Harley-Davidson’s product line and exercise of basic mechanical aptitude• Applied strong communication skills with stakeholders on numerous levels within and outside of the company• Demonstrated a consistent team-player mentality in a fast-paced environment, while handling multiple tasks, employing effective problem solving skills, and basic computer and data collection/transcription/typing skills

• Developed and applied a working knowledge of the securities/mutual fund industry, practices and procedures• Gave leadership to the Account Revision project for over 200,000 new accounts acquired by US Bank from JP Morgan-Chase in 2011 & 2012• Exercised excellent oral and written communication, mathematical, PC, and customer service skills • Communicated and collaborated regularly with Operations/Relationship Management teams, as well as Quality Control, Compliance, and Call Center representatives to maintain industry regulations and uphold the highest of customer service standards

Provided care and counsel for at-risk young men with a diverse team of caregivers in a therapeutic environment. Planning and implementation of on- and off-site activities and educational opportunities were also foundational components of the work.

Shared oversight with intern staff of large college-age student organization. Planned and implemented several programs and sponsored events. Administration, teaching, and mentoring were all key aspects of the role.

Gave oversight and leadership to the middle school and high school student organization and volunteer staff. Planned and implemented all programs and sponsored events. Administration, teaching, and mentoring were the primary focus in this position.