Jimmy Moore Email and Phone Number
I’ve devised strategies and implemented processes in varied business operations, driving performancevia data mining, management; analysis, resource optimization, data quality, revenue protection, and customer satisfaction.My best qualities include dependability, teamwork, adaptability, and work ethic. I have the ability to serveas well as lead, relate to people, and communicate effectively, all while performing at the highest level,contributing to a positive culture while achieving business goals.People say I’m the guy who's a pleasure to work and lunch with. I work well independently or on a team.I’m willing to share knowledge with and encourage my colleagues, whatever it takes to foster the successof others and produce results.I’m open to discussing new full-time, part-time, contract, or permanent roles, travel, onsite, and/or remote. And, I’m always interested in growing my network and connecting with like-minded professionals.Skills include:Data Research | Data Analysis | Customer Service | Microsoft Office | Communication | Time Management | People Management/Leadership | Decision Making | Problem Solving
Norfolk Southern
View- Website:
- nscorp.com
- Employees:
- 7664
-
Manager Network Planning And OptimizationNorfolk Southern May 2023 - PresentAtlanta, Georgia, United StatesDeveloped/implemented train service plans and related services. Monitored train metrics to ensure quality service, effective traffic movement, and asset utilization. Mined and analyzed train performance data to create or improve train service plans: schedules, block assignments, locomotive, crew utilization. Consulted with Field Transportation to implement local train plan strategies and changes.• Achieved YOY dividend payout increase and increased intermodal volumes to highest levels in 2.5 years. • Maximized locomotive usage and reduced crew starts by reviewing local and yard job productivity for Midwest Region (Kansas City, MO to Ft. Wayne, IN to Danville, KY) in order to condense assignments. -
Assistant Manager Customer LogisticsNorfolk Southern Sep 2019 - May 2023Atlanta, Georgia, United StatesMonitored client freight lanes and detected, averted, and/or resolved potential transit exceptions. Proactively identified and coordinated corrective procedures to prevent rail traffic delays and service commitment failure. Corresponded with customers through case management and conference calls to determine and meet customer needs.• Consistently exceeded weekly service goals for client engagement and case closure by 10%.• Consulted with Marketing to accommodate customer needs and achieved 3% increased equipment utilization.• Co-managed a team of 3-4 specialists responsible for inbound calls, case management, admin, and reports. -
Assistant Manager Data QualityNorfolk Southern Aug 2018 - Sep 2019Atlanta, Georgia, United StatesEnsured integrity of operations systems, data usage, and inputs. Formulated and implemented departmental procedures to ensure efficiency and revenue protection.• Identified, analyzed, and resolved several hundred errors per shift through monitoring of several data queues. -
Assistant Manager Revenue ProtectionNorfolk Southern Aug 2017 - Aug 2018Atlanta, Georgia, United StatesProtected company revenue generated by train operations and customer contracts. Ensured accuracy of invoice submissions for demurrage and miscellaneous accessorial charges.• Recovered $2M+ in demurrage, storage, and accessorial charges through dispute resolution.• Co-managed a team of 3-4 reps executing various financial reports, admin, and accounting tasks. -
Assistant Manager Operations And SupportNorfolk Southern Apr 2017 - Aug 2017Atlanta, Georgia, United StatesCoordinated freight movement, data reporting, line of road, and yard inventory maintenance for Division. • Co-managed a team of 6-8 reps handling inbound calls and various tracking and reporting tasks. -
Assistant Manager Automotive OperationsNorfolk Southern Jul 2014 - Apr 2017Atlanta, Georgia, United StatesManaged automotive rail traffic across the rail network to ensure compliance with contract commitment standards, reduce network cost, and improve service for foreign and domestic auto manufacturers. -
Operations & Support Specialist (Chief)Norfolk Southern Apr 2011 - Jul 2014Atlanta, Georgia, United StatesSupported transportation, accounting, waybilling, and other internal systems through data input, tracking, and reporting for freight rail movement. Supported rail freight shippers and end receivers through railcar ordering, releasing, waybilling, and other associated functions. Produced various reports and monitored various data queues.
Jimmy Moore Education Details
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Political Science/History
Frequently Asked Questions about Jimmy Moore
What company does Jimmy Moore work for?
Jimmy Moore works for Norfolk Southern
What is Jimmy Moore's role at the current company?
Jimmy Moore's current role is Team Management | Transportation | Rail Operations | Logistics | Account Management.
What schools did Jimmy Moore attend?
Jimmy Moore attended University Of North Carolina At Chapel Hill.
Who are Jimmy Moore's colleagues?
Jimmy Moore's colleagues are Dustin Caldwell, Heidi Caudill, David Mccracken, Pastorak Brian, Bill Wilson, Tim Wagnon, Mary Mcneeley.
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