Jim Phan Email & Phone Number

• As an Automotive Instructor, I teach small groups using activities created for individual learning needs. I also tutor one-on-one technician or owners as new users in Automotive Technology. I teach repair facility owners to use computer to communicate with other repair industries and about Safety Management.• I organized and presented over on thousand (1000) hours of hands-on activities. I have also offered specific training programs to help technicians and owners maintain and improve job skills.• As a Criminal Justice Instructor, I teach basic criminal law to prepare them to take a test as required to become a law enforcement officer, security guard or private investigator.• As an instructor, I am responsible for developing the curriculum, approving textbooks, and establishing policies for students.• I administer tests, review assignments, and maintain a grade book. In some cases, I arrange for students to tour outside facilities, or invite guest speakers from government agencies to come to speak to the class.

• I reviewed case files, researched the background of victims and witnesses, and gathered information to defend on the violations.• I interviewed victims, witnesses and potential witnesses for information to verify and corroborate.• I conducted stationary, walking, and mobile surveillance on individuals being investigated.• I verified and authenticated the validity and admissibility of evidence and preserved its integrity for court hearings.• I testified under oath in administrative hearings and criminal court cases.

• I analyzed and evaluated information to determine the appropriate course of criminal prosecution.• I reviewed and researched case files and gathered information to solve crimes.• I maintained organized records of all information and material pertinent to open investigations.• I maintained a detailed case log from beginning to completion of all cases I have been assigned to investigate. I collaborated with legal staff, the Attorney General's office and District Attorney's offices, city attorneys, and other law enforcement agencies. I coordinated investigations with other state departments.• I conducted multi-jurisdictional investigations to identify defendants. I testified under oath in administrative hearings and criminal court cases.• I interviewed victims, witnesses, potential witnesses, and defendants, for information verification and corroboration.• I conducted stationary, walking, and mobile surveillance on individuals being investigated. I developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.• I referred cases for potential prosecution to the District Attorney's office.• I conducted debriefings for arrested subjects to obtain information pertinent to investigations.

• I reviewed and researched case files and gathered information to solve consumer complaints filed against automotive repair facilities owners and smog check inspection stations owner and technicians.• I officiated mediation conferences for numerous consumer complaints.• I inspected over one hundred vehicles with engine, transmissions, electrical, suspension, alignment, brakes, vehicle body repairs and driving problems.• I investigated automotive facilities that made unnecessary repairs, issued certificates to vehicles that did not meet manufacture specifications, issued certificates smog check, brake and lamp certificates to vehicles that did not meet the safety requirements. • I assisted the public in resolving vehicle problems that dealer technicians were unable to diagnose and repair.• I conducted stationary surveillance of smog check inspection station owners and technicians• I conducted undercover operations on repair facilities and smog check inspection station owners and technicians.• I supported fellow co-workers on some difficult cases

Cypress, California

• I tested drove and evaluated pre-production vehicles to determine if there were any possible defective parts assembled on the vehicles.• I removed and replaced transmission, engines, suspension, computer controls, brakes and emission control systems on pre-production vehicles.• I test drive and evaluated vehicle performance both pre-production and post-production vehicles against other manufactured vehicles.• I installed test equipment to measure engine, transmission oil and coolant temperature, measure ambient air and internal temperatures on both pre-productions and productions vehicles.• I prepared formal report after test drive evaluation for the engineer department.

City Of Orange, California

• I explained to the public the emission regulations and laws to keep the air clean• I explained to the public the importance of maintaining their vehicles and gave information on how to maintain their vehicles in good condition• I determined whether vehicles conformed to current California Smog requirements.• I arbitrated many disputes between the vehicle owners’ and repair facilities owners and/or technicians

Costa Mesa, California

• I inspected and explained to the vehicle’s owner the vehicle’s problems• I diagnosed vehicle computer engines, anti-lock brake system (ABS), air condition system, electrical, and transmission• I making recommendation solution to repair and replace defected parts• I performed tune-ups, smog check inspections, front-end alignments, air-conditioning, fuel injection, brake system, and electrical systems• I assisted in resolving vehicle repairs that other automotive technicians were unable to diagnose and repair.

Certificate, Criminal Justice/Law Enforcement Administration, 3.8

Bachelor Of Arts (B.A.), Automotive Engineering Technology/Technician, 3.5

Associate Of Arts (A.A.), General Studies, 3.5

Certificate, Automotive Engineering Technology/Technician, 4.0

Certificate, Automobile/Automotive Mechanics Technology/Technician, 4.0