Jim Phan Email & Phone Number

• As an Automotive Instructor, I teach small groups using activities created for individual learning needs. I also tutor one-on-one technician or owners as new users in Automotive Technology. I teach repair facility.
• I organized and presented over on thousand (1000) hours of hands-on activities. I have also offered specific training programs to help technicians and owners maintain and improve job skills.
• As a Criminal Justice Instructor, I teach basic criminal law to prepare them to take a test as required to become a law enforcement officer, security guard or private investigator.
• As an instructor, I am responsible for developing the curriculum, approving textbooks, and establishing policies for students.
• I administer tests, review assignments, and maintain a grade book. In some cases, I arrange for students to tour outside facilities, or invite guest speakers from government agencies to come to speak to the class.

• I reviewed case files, researched the background of victims and witnesses, and gathered information to defend on the violations.
• I interviewed victims, witnesses and potential witnesses for information to verify and corroborate.
• I conducted stationary, walking, and mobile surveillance on individuals being investigated.
• I verified and authenticated the validity and admissibility of evidence and preserved its integrity for court hearings.
• I testified under oath in administrative hearings and criminal court cases.

• I analyzed and evaluated information to determine the appropriate course of criminal prosecution.
• I reviewed and researched case files and gathered information to solve crimes.
• I maintained organized records of all information and material pertinent to open investigations.
• I maintained a detailed case log from beginning to completion of all cases I have been assigned to investigate. I collaborated with legal staff, the Attorney General's office and District Attorney's offices, city.
• I conducted multi-jurisdictional investigations to identify defendants. I testified under oath in administrative hearings and criminal court cases.
• I interviewed victims, witnesses, potential witnesses, and defendants, for information verification and corroboration.

• I reviewed and researched case files and gathered information to solve consumer complaints filed against automotive repair facilities owners and smog check inspection stations owner and technicians.
• I officiated mediation conferences for numerous consumer complaints.
• I inspected over one hundred vehicles with engine, transmissions, electrical, suspension, alignment, brakes, vehicle body repairs and driving problems.
• I investigated automotive facilities that made unnecessary repairs, issued certificates to vehicles that did not meet manufacture specifications, issued certificates smog check, brake and lamp certificates to vehicles.
• I assisted the public in resolving vehicle problems that dealer technicians were unable to diagnose and repair.
• I conducted stationary surveillance of smog check inspection station owners and technicians

Cypress, California

• I tested drove and evaluated pre-production vehicles to determine if there were any possible defective parts assembled on the vehicles.
• I removed and replaced transmission, engines, suspension, computer controls, brakes and emission control systems on pre-production vehicles.
• I test drive and evaluated vehicle performance both pre-production and post-production vehicles against other manufactured vehicles.
• I installed test equipment to measure engine, transmission oil and coolant temperature, measure ambient air and internal temperatures on both pre-productions and productions vehicles.
• I prepared formal report after test drive evaluation for the engineer department.

City Of Orange, California

• I explained to the public the emission regulations and laws to keep the air clean
• I explained to the public the importance of maintaining their vehicles and gave information on how to maintain their vehicles in good condition
• I determined whether vehicles conformed to current California Smog requirements.
• I arbitrated many disputes between the vehicle owners’ and repair facilities owners and/or technicians

Costa Mesa, California

• I inspected and explained to the vehicle’s owner the vehicle’s problems
• I diagnosed vehicle computer engines, anti-lock brake system (ABS), air condition system, electrical, and transmission
• I making recommendation solution to repair and replace defected parts
• I performed tune-ups, smog check inspections, front-end alignments, air-conditioning, fuel injection, brake system, and electrical systems
• I assisted in resolving vehicle repairs that other automotive technicians were unable to diagnose and repair.

Certificate, Criminal Justice/Law Enforcement Administration, 3.8

Bachelor Of Arts (B.A.), Automotive Engineering Technology/Technician, 3.5

Associate Of Arts (A.A.), General Studies, 3.5

Certificate, Automotive Engineering Technology/Technician, 4.0

Certificate, Automobile/Automotive Mechanics Technology/Technician, 4.0