Jim Hyland Email & Phone Number

Fort Collins, Colorado, United States

Loveland CO

• Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows.
• Assembled requirements and specifications from customers and engineers to write test plans.
• Participated in test automation code review and provided input on colleagues' coding efforts.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Developed and executed QA test cases, scripts, and procedures for automated software maintenance.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Fort Collins, Colorado Area

• Assembling requirements and specifications from customers and engineers and writing test plans
• Regress customer difficulties and determine if the problems were a result of incorrect use or software defect.
• Troubleshot defects and create bug report for engineers
• Monitor and track bugs to ensure issue is corrected
• Verify bug resolution addresses all related complaints
• Verify software versions function and meet all requirements prior to delivery to the customer

Greater Denver Area

• Created, implemented, and improved test plans from the verbal and written instructions given by developers and customers.
• Build test environments with hardware identical to what is deployed in the field; to identify defects prior to release and research failures in the field.
• Automation of the appropriate plans using Ruby Test/Unit, Ruby Watir, Selenium.
• Maintenance and corrected existing automated tests written in Cucumber and Rspec.
• Manual web applications and data import performance testing. Leading to the automation of the tasks, utilizing Ruby and bash scripting, to improve efficiency.
• Customer-reported defect regression. Automation of select regression testing to efficiently identify potential future defects.

Fort Collins, Colorado Area

• Creating, implementing, and improving test plans.
• Investigating and trouble-shooting software and hardware failures.
• Researching or creating solutions (“work around”) for failed software.
• Collaborate with engineers and software developers for solutions, development, and assistance in researching software/hardware failures.
• Regression testing for customer-identified product failures/complaints.
• Responsible for constructing and verifying test builds (.iso) and verifying all appropriate files are included and correctly utilized.

Fort Collins, Colorado Area

• Test PLM and Complaint software that utilizes MQL (Matrix Query Language) for Database access.
• Responsibilities included: Following test plans and scripts to verify the functionality of software.
• Worked with QA Leads, Developers, and reference documentation to create test cases and scenarios that thoroughly tested software.
• Assisted in the monitoring and maintenance of VM servers to ensure a stable test and development environment.
• Assisted in planning test scenarios, directing team members in functional testing to ensure timely completion of Software testing.
• Monitored bug fixes/verification.

Computer Systems Networking And Telecommunications

Ems

General Premed