Chief Technology Officer
Led the technical direction of the company. Responsible for all technology operations including internal IT infrastructure as well as web development. Managed the technology budget of approximately $5M annually. Reported to the Chief Executive Officer.Co-led organization through the sudden transition to a remote work strategy during the pandemic by creating a weekly live stream company gathering Conducted the creation of a neural network to enhance a web product's ability to provide suggested answers Led the technological integration of mergers and acquisitionsExperience meeting the needs of private equity ownershipOversaw the opening, closing, and buildout of office locations in multiple statesDirected migration from private colocation to Amazon Web ServicesManaged a team to implement Microsoft 365 enterprise-wideOversaw company qualifying for SOC 2 certificationDeveloped and expanded web development team to meet increasing business demandsLed the transition to work-from-home during the COVID pandemicOversaw transition from legacy hardline to SaaS phone systemSuccessfully navigated the company through a ransomware event