Jim Schumacker Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Provide leadership support to logistic operations across 30+ markets in the areas of quality, fleet, safety, process improvement, and compliance. Manage and maintain ISO 9001:2015 certification.• Led quality and process improvement initiatives to achieve a 39% reduction in errors per million opportunities over five years. • Led safety improvement initiatives to achieve a 14% reduction in crashes per million miles over four years.• Facilitated fleet management and utilization improvements to achieve a 12% reduction in fleet cost as a percent of revenue over four years.• Developed the first management development program for front-line supervisors.

Greater Chicago Area

Provided consulting services to reduce supply chain costs, improve operational efficiency, and elevate client logistics to “best in class” standards.

Led the development and implementation of strategies to improve the quality and profitability of our global transportation network. - Developed and implemented Best Practices for a network of over 1200 pickup routes in 100-plus locations.- Led a cross-functional team to pilot a broad range of operational strategies targeting employee satisfaction, customer loyalty, and profitability.- Led the development and delivery of management and hourly employee training programs.- Led the development and deployment of hand-held automation to improve customer transaction capture and formation of a management information reporting system.- Assembled and led a team of specialists to facilitate Best Practice implementation and improve routing efficiencies, resulting in productivity gains and cost reduction of 18%.- Piloted alternative route vehicle that achieved approximately 35% improved fuel efficiency and 15% improved labor productivity.

Led a staff of 3 managers & 40 industrial engineers in multiple locations in 13 states to achieve productivity, cost & service goals. Maintained regular communication with senior management to insure program compatibility with tactical & strategic planning.-Achieved $9 million team cost savings in fiscal year through implementation of Best Practices, improved scheduling, & improved asset utilization-Achieved $6 million annualized savings by leading the planning & implementation of fast-cycle from airport to sort location-Increased internal customer survey score by 3% & improved workgroup effectiveness through redesign & implementation of results-based employee appraisal system tied to operational performance-Achieved 95%+ leadership rating consistently on annual employee relations survey-CEO 5 Star Award recipient for outstanding performance, 2003,1999- SuperStar Award recipient for outstanding performance, 2000- Star Award recipient for outstanding performance, 1996,1997

Led a staff of 17 industrial engineers across six markets in the development and implementation of productivity, cost, and service improvement projects in the Ground Operations Division.- Recruited, hired, and developed nine industrial engineers over a three-year span.- Contributed to productivity improvement by leading development of productivity analysis process that was replicated throughout division.

Directed all operations within a geographic area that included five managers and 100 hourly employees, with annual revenues of $15 million and annual expenses of $5 million.

Mba, Operations Management

Bs, Industrial Engineering