Jim Slowey Email & Phone Number

Irvine, California, United States

- Responsible for managing fixed operations, CX (customer experience), loyalty and retention for Mazda’s Western Region- Develop Regional strategy for all aspects of CX, CSI (customer satisfaction index), loyalty and retention through the CX & Loyalty team- Develops and supports regional strategies to identify growth opportunities to increase P&A sales and achieve goals- Executes P&A strategies through Field Operations team to achieve goals. Set P & A record for all-time purchases in 2023- Benchmarks other OEMs and researches market intelligence to provide actionable recommendations to improve P&A sales

Los Angeles, California, United States

- Piloted the launch of the Roadster Digital Retailing platform in Seattle which was launched Nationally as the Mazda Certified Digital Retailing Program in 2020 in partnership with Roadster. - Manage a team of District Sales and Service Managers and effectively coached them to be stronger DM's with multiple team members becoming top performers in Mazda's Western Region which has resulted in several promotions to mid-level management roles. - Worked with key stakeholders and Dealer Principal's to sustain the largest front and back end grosses in both the Seattle and Portland markets which helped support additional dealer profitability.- Supported multiple cross functional teams support between Mazda's Western Region and the MNAO corporate office focusing on the customer experience, financial statements and dealer profitability studies.- Supported Los Angeles EV launch and worked with our dealer partners on charging infrastructure development and launch.- Partner with the MNAO Network team on buy/sell opportunities and network health which resulted in multiple acqusitions in the Los Angeles market and the opening of 3 open points.

Seattle, Washington

- Piloted Mazda Digital Certified Program and was able to successfully launch it which helped our collective efforts both Regionally and Nationally. - Helped support the Seattle market to achieve top 3 market share in the US market and record market share. - Supported Retail Evolution dealership enrollments with helping support the MNAO network to cover 90% of the market with new on-brand facilities.

Phoenix, Arizona

- Assisted in the annual business plan and alignment with MNAO objectives and supported dealers efforts to hit Mazda sales and profitability goals. - Drove customer experience improvements and market share gains to record levels during tenure in market. - Launched a new below line dealer program which I helped support adjustments to business strategies to support better brand value management. - Supported development and execution of dealership marketing messages to more reflective on brand messaging to support brand value management. - Raised $86,000 for Phoenix Children's Hospital with our dealer partners with our Mazda Drive For Good program.

Phoenix, Tucson, Albuquerque

- Developing new business through a consultative sales approach while also developing a consistent relationship with alliance partner field contacts- Manage relationships with 55 automotive dealerships in large geographical territory- Drive positive change by implementing innovative solutions to enhance service drive processes leading to increase profits for parts and service in the auto-dealer channel- Dealer segmentation and portfolio management tactics to gain ROI.- Results driven account management- Administer and train dealership personnel on sales, marketing, inventory management- Assist dealer in marketing and promoting tire sales through alliance programs.- Prepare sales presentations and meet monthly sales objectives through dealer channels.- 100% Club Award Winner 2015 for being above objective.- E3 + R3 + S3 Award Winner October 2014, March 2015 for innovative thinking to drive same store sales- Creating Distinction Award recipient April 2016

Phoenix, Az & Seattle, Wa

- Held various management positions in both Seattle, Washington and Phoenix, Arizona. - Top Gun sales award winner, Seattle-Tacoma Airport July 2009 for top airport sales for 4-month cohort. - During my 12-month tenure as a Management Trainee, successfully earned Elite sales status for Washington Group 45 every month. - Managed a team of 9 salespeople, car prep and drivers covering 1 main location and 2 satellite branches at final branch location which profited $100K+ monthly

Bachelor Of The Arts, Public Relations

Activities and Societies: Central Washington University Lacrosse Central Washington University Athletic Media Relations Central Washington.

Master Of Business Administration (M.B.A.), Management And Stategy

Masters of Business Administration with an emphasis in Management and Strategy