Jimmy Steffensmeier Email & Phone Number

Osawatomie, Ks, Us

Manhattan, Kansas, United States

Agile / Scrum Product Owner for the CivicPlus Codification and Meeting Essentials products.

Leawood, Kansas, United States

Product Owner for Assessment Technology Institute's (ATI) Post Graduate products, including Capstone, Virtual ATI, and Live Review. Lead and collaborate cross-functionally with designers, educational content experts, editorial and media professionals, technical developers, and testers to develop, execute and release in alignment with programs and product roadmaps. My responsibilities include:• Monitoring of product development phases to help resolve roadblocks to ensure deadlines are met• Serving as a direct representative of the business with delivery teams while representing/reinforcing the customers' perspective throughout the product realization cycle• Working collaboratively with product managers and other business leaders to define strategic vision for new and existing products• Gathering and documenting detailed requirements, functional specifications, user stories, and acceptance criteria for product and process enhancements• Soliciting customer and other stakeholder feedback on concepts and creating wireframes• Collaborating with product managers to manage, prioritize, and assess the impact of all work items• Assisting with product/project level plans related to launch schedule, scope and resources. • Assisting with functional testing for assigned products, including reviewing and accepting or declining output of development to ensure specified acceptance criteria have been completed• Supporting go-to-market/launch, communication, and training plans, working with marketing, sales, operations/service, and development teams• Building and coordinating marketing, sales, and service plans for release of features and products• Driving ongoing improvements and efficiencies in product health, operational practices, tools and processes• Coordinating the pilot product process• Overseeing product incidents and questions from customers and prioritizing needs• Continuously working to understand market trends and how they apply to our customers

Manhattan, Ks

As a Product Owner, I worked to fulfill the strategic product direction established by our Product Strategy team. This included defining detailed requirements for each product and feature. I worked closely with engineering on specifications to ensure my scrum development team had all the information they needed to deliver a complete product to market. Some of my duties included:• Participating in Scrum Ceremonies• Acting as the subject matter expert and client advocate for the development team• Following the department SDLC• Translating product strategy into detailed requirements and prototypes• Working with the Product Manager and agile team to define the scope included in a project• Getting answers for the team to clarify details as they are developing the application• Being aware of customer commitments and communicate timelines internally to assist with managing those commitments• Working with the agile team to prioritize the backlog• Prioritizing support work as needed• Managing dependencies in and across sprints and releases• Understanding project budget, scope, and timeline and work to maintain a balance• Distributing information to stakeholders while managing expectations and scope of the project(s)• Facilitating work across development teams to ensure that work is completed efficiently and consistently• Leading backlog refinement to decompose/estimate stories• Working with UX on design UI/UX details• Driving sprint content via prioritized stories• Demonstrating the latest sprint to internal customers and gathers feedback• Employing strong time management skills and project management skills

Manhattan, Kansas

As the Manager of Training and Consulting, I was responsible for managing a team of implementation trainers and consultants. I also developed and provided oversight of the implementation trainers/consultants and the services they provide. This role is a critical member of the implementation department, ensuring a high level of employee engagement, client satisfaction, while continuously driving operational effectiveness. Some of my key responsibilities and accountabilities included: • Leading a highly functioning team of professionals, including the responsibilities of hiring/firing, development, and coaching• Setting internal goals, KPIs, and execute against those• Responsible for understanding how to execute all implementation training and consulting offerings• Anticipating and mitigating risks and issues by confidently addressing all challenges and escalating when appropriate • Ensuring a high-performing team that continuously executed within a defined methodology and optimal processes • Balanced efficiency with a high level of client satisfaction with the goal of referenceable clients and recurring services sales• Working with other team managers and subject matter experts (SMEs) to continuously improve processes for our clients• Collaborating with other implementation managers to develop, document and enforce proper procedures for executing work • Ensuring extraordinary service resulting in referenceable clients after the completion of the implementation project• Supporting the CivicPlus sales team in their development efforts• Following corporate objectives and spirit, offer ideas for improvement• Traveling to customer sites and professional conferences as an observer, evaluator, participant and facilitator.

Manhattan, Ks

As the Lead Trainer & Consultant for my department, I assisted the Consulting and Training Department Manager in tackling the day to day responsibilities of the department. I also focused on employee development and on-boarding for the department.Some of my duties and responsibilities included: • Approving time and expense reports for the trainers• Assisting manager in developing and maintaining a pipeline to recognize resourcing needs• Assisting Manager with Quarterly & Annual Reviews, IDPs, PIPs, & Disciplinary Actions• Participating in and helping with the decision-making process on department interviews• Owning Metrics and Tracking to ensure Department is supporting WIGs at all levels.• Working with each trainer to ensure they are on track to reaching their established goals• Working within other company teams to gain higher level of knowledge in management when possible• Assisting in conducting team meetings by tracking time and keeping minutes• Following-up on actionable meeting items to ensure department is on track to meeting annual goals• Ensuring all training resources are up to date• Assisting in creating work instructions and policies where needed• Assisting in new hire training and help maintain training of current staff

Manhattan, Ks

As a Trainer, I was primarily responsible for helping clients implement their new CivicPlus Product prior to going live. This includes up to 100% travel to complete on-site training. I served as an implementation consultant and helped lead clients through their software on-boarding as a subject matter expert. My key responsibilities and accountabilities were to:• Facilitate adoption of web-based solutions, which could encompass a website redesign or other software implementations• Work closely with CivicPlus project teams to provide guidance and thought leadership to clients during implementation, ensuring a successful experience for both sides• Develop mastery of civic organizations and optimize solutions based on their assigned subject matter area• Maintain knowledge in their assigned subject matter area and update internal teams on changes in trends and best practices• Train new and current clients through on-site visits, phone, and various media including webinars

Scottsbluff, Ne

As the Production Manager at KNEB, I was responsible for reporting, maintaining the production library, scripts and invoices and preparing all affidavits for monthly billing, and working with clients to write and produce advertising copy.I also:• Acted as the Network Adminstrator and developed web content for award winning website. • Worked with the Sales Manager and Sales Reps to develop promotions and sales packages.• Greeted and recorded clients, filed invoices and affidavits, and answered phones.• Collaborated with Engineers in the planning and coordination of the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.

Fort Riley, Ks

As the Range Communications Specialist at Fort Riley I had the following duties:• Served as the net control station for FM radio frequencies and range maintenance frequency.• Maintained a currently updated Range Control overlay reflecting range status, unit location, off limits areas, airspace status, safety fans, and communicated safety information to aircraft.• Sustained a variety of reports to include duty officer log, accident/incident reports, live fire log, aircraft/ airspace logs, and ammunition holding area log.

Manhattan, Kansas

As a Trainer at Alorica, I performed the following duties:• Managed facilitation of new hire training programs and supported all on-going training initiatives. • Identified training and coaching opportunities and communicated with Quality team and Alorica management staff while ensuring the successful implementation of all training programs and initiatives.• Demonstrated positive leadership and time management skills and the ability to remain calm under pressure.• Responsible for the customer service training of over 20-50 learners for 8 weeks at a time.• Processed payroll corrections, kept track of attendance, executed progressive disciplinary steps including coaching, warnings and terminations.• Developed training materials, including word documents, worksheets, procedural documents and professional slide show presentations.

Scottsbluff, Ne

As the Production Manager at KNEB, I was responsible for reporting, maintaining the production library, scripts and invoices and preparing all affidavits for monthly billing, and working with clients to write and produce advertising copy.I also:• Acted as the Network Adminstrator and developed web content for award winning website. • Worked with the Sales Manager and Sales Reps to develop promotions and sales packages.• Greeted and recorded clients, filed invoices and affidavits, and answered phones.• Collaborated with Engineers in the planning and coordination of the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.

Fort Bliss, Tx

I served multiple roles while stationed in the US Army at Fort Bliss, TX.Communications Specialist / Executive Admin Assistant:• Trained extensively in physical security and force protection.• Worked closely with a team to achieve company goals and self-driven to help others and achieve my own goals independently.• Trained teams to pass certification and ensure their success on the battlefield. • Operated and maintained many kinds of communications equipment including both analog and digital multichannel receiver-transmitters and secure mobile subscriber equipment. • Used various software programs to compile and present information daily.As the Brigade Public Affairs Officer:• Prepared news articles and feature stories for military brigade to be published in the post newspaper about missions, training exercises, and community activities• Developed news releases for the print and broadcast media that concerned the mission, programs and accomplishments of my brigade. • Worked with local publisher to edit newsprint and design the layout of the paper.• Prepared and disseminated news releases and features to other print media.• Worked with other media representatives and military units to organize special events for the troops.Also:• Served on the Military Funeral Detail at Fort Bliss• Completed Basic Training at Fort Leonard Wood, MO• Completed Advanced Training at Fort Gordon, GA• Deployed to Southwest Asia in 2000 including Prince Sultan Air Base and Eskan Village in Saudi Arabia, and Ali Al Salem, Al Jaber, and Camp Doha in Kuwait

Scottsbluff, Ne

• Announced on-air part-time for the #1 rated station in Western Nebraska.• Monitored news wire for national groundbreaking stories and read them on-air.• Operated various broadcasting equipment (soundboard, reel-to-reel, tape, switchboard). • Voiced commercials, recorded voice tracks mixed with live drop-ins.

Scottsbluff, Ne

• Switcher, videographer, director and producer for CBS affiliate in Western Nebraska.• Collaborated with clients and sales staff to produce commercials.• Directed the 30-min newscast and produced local programming.

Master Of Education (M.Ed.), Adult And Continuing Education And Teaching

Bachelor Of Science, Psychology

Associate Of Arts (Aa), Business Administration And Management, General

Certificate, Multichannel Transmissions Systems Operator And Maintainer

Mass Communication/Media Studies

Activities and Societies: Speech Team, Theater, The Spectator Staff