Jim Trahan Email & Phone Number

Austin, Texas Area

Global administrator and SME for all SharePoint environments at GLO, supporting SharePoint Online, SharePoint 2013, Teams, Planner, and Power Apps.Providing scalable solutions in SharePoint to fit the unique requirements of end users while meeting agency requirements. Daily support services for administrative management directed towards keeping the SharePoint site secured, properly governed, and easy to use.Consulting with agency program areas to assist with data… Show more Global administrator and SME for all SharePoint environments at GLO, supporting SharePoint Online, SharePoint 2013, Teams, Planner, and Power Apps.Providing scalable solutions in SharePoint to fit the unique requirements of end users while meeting agency requirements. Daily support services for administrative management directed towards keeping the SharePoint site secured, properly governed, and easy to use.Consulting with agency program areas to assist with data stewardship best practices, evaluating how their needs can integrate with the entire division.Performing data migrations and planning activities for various strategic and tactical projects.Planning, assessment, implementation, and development of effective data governance process for users, including good data hygiene practices, holistic terms management, and periodic user training.Leveraging Okta features to manage permissions groups in SharePoint. Show less

Austin, Texas Area

Global Administrator for SharePoint, agency wide.Subject Matter Expert for SharePoint Online architecture, security, and best practices for governance.Provided gap analysis for O365 security and data retention policies.Consulted with internal customers to create sites and functionality customized to their needs.Created a PO tracking system by creating content types that map to each document/process type.Used Document Sets with workflows to bundle and… Show more Global Administrator for SharePoint, agency wide.Subject Matter Expert for SharePoint Online architecture, security, and best practices for governance.Provided gap analysis for O365 security and data retention policies.Consulted with internal customers to create sites and functionality customized to their needs.Created a PO tracking system by creating content types that map to each document/process type.Used Document Sets with workflows to bundle and direct permits through dozens of approvers for the Houston and Ft. Worth districts.Built a solution for tracking the status of tickets, allowing IT to assess ticket statuses at a glance.Migrated sites using MetaVis Migration Suite.Created an attractive, responsive, evergreen publishing portal for TxDOT using SharePoint Online and the PnP Partner Pack. Built complex permit tracking tool for TxDOT engineers using SharePoint and workflows in SharePoint Designer.Used SharePoint's RESTful API to get around an inherent limitation with volatile functions in lists, forcing calculated fields to stealthily update.Evaluated 3rd party builds to inform management of pros/cons of how the builds were engineered.Provided daily support for various divisions in a friendly and professional manner. Show less

Austin, Texas Area

Created custom responsive sites in SharePoint 2013 for various clients, leveraging Bootstrap, LESS, Media Queries, CSS3, and jQuery. Followed Google best practices for mobile optimization, making generous use of LESS, image minimization, and deferred script loading.

Round Rock, Texas

Created self-service intranet tools and content for all Dell HR services, empowering over 110,000 employees to help themselves with HR issues. System freed-up valuable resources within HR to focus on more complex problems, saving Dell millions of dollars per year.Created the Dell Services portal site for the Perot Systems acquisition. Overcame significant challenges in rapidly integrating a multi-national company with Dell. Former Perot employees were able to service their own… Show more Created self-service intranet tools and content for all Dell HR services, empowering over 110,000 employees to help themselves with HR issues. System freed-up valuable resources within HR to focus on more complex problems, saving Dell millions of dollars per year.Created the Dell Services portal site for the Perot Systems acquisition. Overcame significant challenges in rapidly integrating a multi-national company with Dell. Former Perot employees were able to service their own HR/Legal needs safely on the Dell intranet. Accomplished this difficult task in 2 months, meeting aggressive deadline.Developed SharePoint master pages and layouts for HR and Legal site collections to drive uniformed navigation, consistent content organization, and incorporate company brand standards.Performed web design consultation on a daily basis to clients with diverse technical backgrounds. Provided documentation including storyboards, wireframes, mockups, and final design specs.Supervised SharePoint development and support teams.Provided usability testing, focus groups, surveys, and analysis. Used Morae for recording usability sessions. Wrote test scripts. Moderated user sessions. Analyzed test results to improve usability and measure success. Migrated content consisting of 13,000(+) pages from Microsoft Content Management Server (MCMS) to SharePoint 2007. Redesigned to produce an intuitive and coherent end user experience. Reported web metrics using Webtrends. Pulled web metrics and analyzed them for variety of internal customers in HR and Legal.Designed and built complex solutions in IntraSee Portal (PeopleSoft) to channel HR requests to the appropriate HR representative or content.Built Legal Intranet site for EMEA (Europe/Middle East/Africa). Localized the content for 17 areas. All content was translated into 17 different languages for native users. Interfaced with regional leads to ensure functionality. Show less

Co-developed an enterprise-wide sales tracking tool in ASP with SQL Server 2000. The application allows visibility to sales pursuit activity across 13 separate Emerson divisions and world areas. In the first year this application saved over 5 million dollars for one division by helping them to manage their discount pricing.• Made extensive use of ASP, VBScript, and JavaScript languages and the HTML DOM to create dynamic client-side page content. • Developed ASP pages using… Show more Co-developed an enterprise-wide sales tracking tool in ASP with SQL Server 2000. The application allows visibility to sales pursuit activity across 13 separate Emerson divisions and world areas. In the first year this application saved over 5 million dollars for one division by helping them to manage their discount pricing.• Made extensive use of ASP, VBScript, and JavaScript languages and the HTML DOM to create dynamic client-side page content. • Developed ASP pages using script-engines to allow dynamic page content across multiple divisions. • Worked extensively in the SQL Server 2000, developing Views, Functions, and Stored Procedures, in a highly relational database environment.• Used the XMLHTTP object and other technologies to provide a more familiar application experience for users.• Interfaced regularly with executives to design features in the application.• Performed complex data migration using SQL.• Created back-end tools such as debugging utilities, error reports and administrative tools.• Met with and designed portions of the application with executive management.• Created functional specifications, estimates, and program documentation.• Provided technical support for international user base.Lead Developer for sales tool to assist Key Account Directors and senior management target key accounts. The ASP application uses a hierarchy of business plans to detail a corporate sales strategy. • Interfaced on daily basis with executives and Key Account Managers to develop high-visibility application. • Created functional specifications, estimates, and program documentation.• Programmed with XMLHTTP object and other technologies to create a more intuitive and dynamic user interface.• Later features built with ASP.NET.• Created application with hierarchical plans which involve complex navigation and document management logic. • Created robust SQL Server 2000 database. Show less