Jim Van Over Email & Phone Number

San Francisco Bay Area

In my role as Innovation Officer, I lead the strategy to drive enterprise-level transformation through executive advisory services, positioning ServiceNow as a trusted partner for digital transformation. I focus on aligning customer success with cross-functional executive priorities, ensuring our partners achieve their strategic goals and business.

San Francisco Bay Area

In my role as an Innovation Strategist at ServiceNow, I focused on aligning customer success with organizational transformation through strategic innovation. I worked closely with customers to drive adoption, ensuring they achieved their desired outcomes.Transformation Leadership: I developed and executed strategies to promote customer success and ensure.

United States

As Co-Founder of Work Forward, I spearheaded initiatives to redefine workplace transformation through customer-centric innovation. My role centered on empowering organizations to adopt forward-thinking approaches that enhance productivity and employee engagement.Customer Transformation: I led efforts to help organizations implement innovative tools and.

As a contributing thought leader at Forbes, I focused on publishing insights on digital transformation, customer success, and innovation in the technology space, helping to establish thought leadership in the industry and drive ServiceNow’s reputation as a leader in customer transformation.

San Jose, California

At PayPal, I worked directly with executives to drive large-scale transformation initiatives and forge strategic partnerships. I helped align PayPal’s technology strategy with customer success goals, facilitating organizational change to deliver substantial business impact.Executive Strategy Development: I guided top-level strategy for customer success.

Los Angeles, California

As the Director of Technology, I oversaw technology strategies and engineering operations, delivering innovation to major clients like Warner Bros. and Fox. I led customer success initiatives that enabled these clients to achieve their strategic goals through technology.Project Leadership: Managed technology delivery for high-impact projects, ensuring they.

Glendale, California

In this role, I focused on enhancing operational efficiency and facilitating customer success through innovative digital media solutions. My efforts in workflow optimization and agile transformation contributed to higher customer engagement and satisfaction.Operational Efficiency: Streamlined production workflows, resulting in cost savings and enhanced.

West Hollywood, California

As a Business Manager, I led strategic initiatives that transformed the company and significantly increased customer satisfaction. My focus was on driving growth, ensuring compliance, and enhancing customer engagement.Growth and Expansion: Implemented strategies that doubled client count and tripled company headcount, reflecting substantial customer.