Jordan Rolf, Pmp, Ssm, Csm, Lssgb Email & Phone Number

San Diego, Ca, Us

Santa Clara, Ca, Us

San Diego, Ca, Us

•Awarded OneIT impact award for my leadership, ability to drive organizational alignment, and organizational growth through the delivery of multiple supply chain business transformation initiatives.•Program manages the implementation of supply planning solutions and process improvements throughout the organization resulting in more feasible forecasts and build plans.•Scrum master multiple agile teams of 10-20 team members using the SAFe methodology to integrate 3rd party demand generation tools and deliver new Salesforce capabilities to improve organizational readiness in support of Go-To-Market initiatives (+$100M in revenue). •Skilled in leveraging and administering JIRA to manage all aspects of Agile projects.•Highly effective in managing cross-functional teams ranging from 5-40 team members to deliver solutions across various SaaS platforms such as Salesforce, Oracle, Kinaxis RapidResponse, ServiceNow, LeanData, 6sense, Zoominfo etc. to add value to business teams across the world.•Experienced leader managing internal and external solution delivery teams across the world leveraging my technical knowledge to bridge the gap between technical and non-technical resources to ensure strategic objectives are met. •Strong technology acumen with a proven ability to effectively manage scope, schedule, budget, and resources, while managing and mitigating risks through successful planning and cross functional team collaboration.•Change champion with experience leading various change management activities to ensure program success through user adoption of the new software and tools being rolled out.

San Diego, Ca, Us

•Awarded OneIT global team of the year award by the CIO in 2022 for our Go-To-Market Salesforce implementations. •Implemented multiple strategic digital transformations to modernize Qualcomm’s systems.•Managed cross functional teams to supervise assignments, team capacity, and prioritization of work to launch global platforms.•Organized and drove projects through business case creation, scope definition, to business requirements capture, defining user stories, through test script creation and trainings for successful go live implementations. •Supported change management teams in the creation of effective training and process documentation to support business transitions and adoption of the new solutions being delivered across the world.•Partnered with the EPMO office to create and present standardized Agile and Waterfall project management templates for use throughout the organization.•Content creator and facilitator of the department's monthly operations, program, and portfolio reviews reporting to the Digital Value Creation Vice President and their leadership team.•Organized and co-led a global business functional testing.•Successfully managed projects using the ServiceNow Project and Portfolio Management (PPM) tool.

Reston, Virginia, Us

•Awarded Evoke’s Star Performer Award, granted to the consultant that made the most significant impact to their client and company.•Experience working with external management consulting teams and senior government officials to support U.S. Government Agencies and contracts. •Project managed a ~$10 million project to digitally modernize a call center system.•Highly skilled in end-to-end Software Development Lifecycle (SDLC) implementations utilizing human centered design techniques. •Experienced leading and managing Microsoft Dynamics CRM implementations.•Prosci change management experience creating surveys, training materials, facilitating end user training events to over 150 users, and supported the production rollout to ensure adoption of the new software. •Managed multiple User Acceptance Testing events ensuring software meets the client’s business requirements and process. •Planned and executed agile ceremonies for successful go-lives such as: Sprint Planning meetings, Sprint Review meetings, Backlog Refinement Sessions, User Acceptance Testing, and Production Validation Testing. •Established the Department’s CRM Governance Board with directors from across the agency to direct enterprise solutions to support leadership initiatives. •Utilized the IBM Rational tool suite for project management and traceability to link business requirements, user stories, and test scripts throughout the project lifecycle. •Created, managed, and executed a training curriculum in coordination with the Microsoft Technology Center for internal and external stakeholders on the Microsoft Dynamics CRM Product, combining teaching and hands on experience to enhance the usability and adoption of CRM implementations in the VA.

Reston, Virginia, Us

Columbus, Ga, Us

•Drove outreach to business owners.•Conducted successful canvassing with strong telemarketing skills that contributed to business development.•Served as account manager, maintaining business records and documents.

Arlington, Virginia, Us

•Created and managed multiple digital advertising campaigns for the 2012 U.S. Presidential Election.•Delivered advertisements through various digital platforms including: Google DoubleClick for Advertisers (DART), Appnexus Online Ad Marketplace, Lotame’s Crowd Control Data Management Platform, and other digital platforms.•Supervised and trained new employees.

Bachelor Of Business Administration (B.B.A.), Computer Information Systems And Management

Concentration, International Business