Michelle Bryant

Michelle Bryant Email and Phone Number

Director, Global Technology Sourcing at ServiceNow | Board Member | Supply Chain Management | Global Sourcing | Negotiations | Merger & Acquisition Integration | Strategic Sourcing | Category Management @ ServiceNow
santa clara, california, united states
Michelle Bryant's Location
Greater Phoenix Area, United States
About Michelle Bryant

Michelle Bryant is a seasoned procurement and supply chain leader with over twenty years of experience managing large, global sourcing and contracts organizations at companies within the financial services and aerospace/manufacturing industries . She holds an MBA from City University of Seattle, a Bachelor of Science (BS) from the University of South Carolina and a certification in contract management from the University of Washington.She is skilled in leading large, global procurement organizations, contract negotiations (SOW, MSAs, Legal terms), executive & organizational leadership, supplier relationship management (including metrics and performance reviews), mergers & acquisitions, developing and executing sourcing and category strategies/plans and supply chain management. She has a proven track record of operational excellence and delivering value to her stakeholders and internal business partners.

Michelle Bryant's Current Company Details
ServiceNow

Servicenow

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Director, Global Technology Sourcing at ServiceNow | Board Member | Supply Chain Management | Global Sourcing | Negotiations | Merger & Acquisition Integration | Strategic Sourcing | Category Management
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Michelle Bryant Work Experience Details
  • Servicenow
    Director, Global Technology Sourcing
    Servicenow Nov 2023 - Present
    Phoenix, Arizona, United States
  • U.S. Bank
    Managing Director, Procurement Transition & Integration Leader
    U.S. Bank Dec 2022 - Sep 2023
    Tempe, Arizona, United States
    Led the transition & integration of MUFG UnionBank procurement organization into U.S. Bank • Responsible for MUFG UnionBank contracts that transitioned to U.S. Bank, representing $1B in spend across 2500+ contracts.• Responsible for MUFG UnionBank procurement employees (~ 30) that transitioned to U.S. Bank• Managed total procurement organization including Sourcing, Governance, Contracts, Policies/Procedures, Processes, Metrics/Reporting, etc.• Worked closely with U.S. Bank’s Chief Procurement Officer (CPO) to integrate the team, policies/procedures and processes into U.S. Bank • Led the MUFG UnionBank team, processes, and procedures separately from U.S. Bank for 6 months (until full system integration was achieved) due to separate bank charters • Developed process, metrics and reporting of MUFG UnionBank contract dispositions and go-forward plans post integration
  • Mufg
    Managing Director, Head Of Technology Sourcing & Contracts
    Mufg Jul 2020 - Nov 2022
    Phoenix, Arizona, United States
    Led the Information Technology Sourcing & Contracts organization for the purchase of Information Technology products and services at the bank. - Led the team that was responsible for approximately $700 million in annual spend for IT hardware, software (including SaaS), Information Security and services contracts with external IT suppliers.- Support and partnered with the CIOO (Chief Information & Operations Officer) and the IT Leadership team- Manage executive supplier relationships with key IT suppliers- Communicate and manage supplier performance expectations and hold supplier reviews- Integral in preparing the bank for 1-year prior to the acquisition of UnionBank by U.S. Bank, including Cloning Agreements, Assignments of contracts, closing contracts and negotiating shorter-term Agreements.- Assigned to lead the procurement organization that was moved over to U.S. Bank upon the acquisition.
  • Boeing
    Senior Manager - Indirect Supply Chain, Information Technology
    Boeing Jul 2017 - Jun 2020
    Phoenix, Arizona Area
    Led the indirect supply chain Information Technology & Data Analytics (IT&DA) Infrastructure team at Boeing. Responsible for approximately $1 Billion in annual spend for hardware, software (including SaaS) and services (including "as a service" models) contracts with external IT infrastructure suppliers. These supplier contracts and relationships were associated with data centers, servers, storage/backup, cloud, desktop, network, telecom, mobility, and other key infrastructure technologies. Led a global team of 50 supply chain professionals located throughout multiple cities within the United States and in India, Germany, the United Kingdom and Canada.
  • Boeing
    Senior Manager - Indirect Supply Chain, Capital Equipment & Hand Tools
    Boeing Jan 2015 - Jun 2017
    Greater Seattle Area
    Led a team of 17 supply chain professionals responsible for approximately $500 million in annual spend with Boeing's capital equipment and hand-held tool suppliers. In this role, I supported all capital equipment and hand-held tool purchases for all Boeing's airplane programs in the commercial and defense business units. As part of this role, I led an initiative to reduce the procurement process cycle time for a new airplane program and developed a strategy for bundling procurement packages across airplane programs at Boeing. Under this role, I reviewed and approved procurement board packages up to $50M for soliciting, negotiating and awarding contracts.
  • Boeing
    Procurement Manager - Indirect Supply Chain, Mro
    Boeing Nov 2012 - Dec 2014
    Greater Seattle Area
    Responsible for approximately $400 million annual spend with Boeing’s external MRO suppliers. Led and managed a team of 16 supply chain professionals and approximately 160 contracted suppliers. During this time, I was also an acting senior manager for 3 months. As part of this role, I led the procurement team in strategy development and execution of an enterprise MRO sourcing strategy for 7 major commodities including safety, chemicals/gases, general MRO (fasteners, plumbing, material handling, welding, abrasives, etc.), electrical, packaging, hand & power tools and cutting tools. I aligned enterprise business partners to leverage total company spend, resulting in 10% - 15% cost savings per new contract signed. A vital part of this role was developing relationships with key business partners in multiple sites to improve the communication and working together between supply chain and our manufacturing partners in the factory. Additional successes achieved during this role were:- Implemented operating rhythm for team to manage suppliers which included quarterly business reviews, managing performance of suppliers and ongoing contract enforcement- Key Performance Indicator (KPI) metrics added into contracts to incentivize supplier performance and ensure on-time delivery, quality and cost of products- Stratified MRO supply base for alignment with supplier performance management- Developed plan for team to increase use of contract catalogs within the MRO team- Managed supply chain risk through risk, issue and opportunity management - Delivered presentations to key leaders within Supply Chain and business partner organizations
  • Boe
    Senior Procurement Agent - Information Technology
    Boe Nov 2011 - Oct 2012
    Greater Seattle Area
    Responsible for approximately $100 million annual spend for server, storage/backup, network, and data center contracts. I led and managed the negotiation team for distributed server, storage/backup and network resulting in significant cost savings. In addition, I negotiated a multi-million dollar contract for data center application migration that was instrumental to the business. During this timeframe, I was a team lead of 5 other procurement agents which involved assigning work, balancing workload, providing oversight and approval of technical approaches, and providing guidance regarding negotiation process and tools. In addition, I led and directed a peer contract audit team that involved balancing workload and personnel, resolving issues and/or conflicts and reporting results. As part of this role, I developed and maintained relationships with internal customers, stakeholders, peers, executive management and was the single supply chain point of contact for the IT Director of server and storage.
  • Boeing
    Senior Procurement Agent - Information Technology
    Boeing Mar 2009 - Oct 2011
    Greater Seattle Area
    Managed approximately $140 million annual spend for desktop and print contracts and provided strategic direction/input to the IT Director responsible for desktop and print. As part of this role, I negotiated a multi-year contract for desktop hardware/services (including new "as a service" model) and managed the RFP (request for proposal) for a new multi-year print contract. In addition, I performed the following while in this role:- Successfully negotiated the transition of 7 new enterprise-wide IT services with a strategic supplier resulting in over $10 million in savings. As part of this, I managed the supply chain portion of the transition, which included leading a two-day contract review for over 100 people involved in the transition of the services.- Managed the contract for the IT help desk, including the transition to an external supplier - Successfully negotiated multi-million contract for IT services for a new site within time sensitive deadlines resulting in significant cost savings over two years- Managed 4 other procurement agents by providing oversight and guidance regarding procurement related activities- Developed and documented detailed monthly scorecard criteria for managing desktop/print supplier performance against service level agreements- Key participant in internal and external benchmark of desktop and print services
  • Boeing
    Procurement Agent - Information Technology
    Boeing Jan 2005 - Feb 2009
    Greater Seattle Area
    Managed multiple IT contracts including mobility, network hardware and maintenance, audio/visual, video conferencing, software development and maintenance, desktop and server hardware maintenance and server acquisition.- Negotiated infrastructure network upgrade resulting in significant cost savings- Developed strategy for a managed conference room service- Negotiated contract changes with mobility suppliers resulting in immediate cost savings- Conducted competitive bid and reverse auction for video conferencing - Managed software application development and maintenance contracts - Led team to implement supplier performance metrics with the 5 strategic application development suppliers- Managed countless RFPs for new work packages and changes to existing contracts- Team lead for other procurement agents
  • Boeing
    Procurement Agent - Information Technology
    Boeing Mar 2000 - Dec 2004
    Greater Seattle Area
    Hired at Boeing in March 2000 and held various positions within the Indirect Supply Chain organization supporting Information Technology during this timeframe. A key role held during this time was managing the outsourced services contract with IBM for voice and video services. As part of this role, I managed and ensured contract compliance, review and management of KPIs, and negotiated key contract changes. This is where my love of negotiations and the supply chain role all began. Another key role held during this timeframe was managing hardware maintenance contracts, including international suppliers that provided early experiences in global contracting.

Michelle Bryant Education Details

Frequently Asked Questions about Michelle Bryant

What company does Michelle Bryant work for?

Michelle Bryant works for Servicenow

What is Michelle Bryant's role at the current company?

Michelle Bryant's current role is Director, Global Technology Sourcing at ServiceNow | Board Member | Supply Chain Management | Global Sourcing | Negotiations | Merger & Acquisition Integration | Strategic Sourcing | Category Management.

What schools did Michelle Bryant attend?

Michelle Bryant attended City University Of Seattle, Univesity Of South Carolina.

Who are Michelle Bryant's colleagues?

Michelle Bryant's colleagues are Joseph Schalip, Nikhil Raja Reddy Kanthala, Sandeep Suthari, Alejandro Gordillo, Harsh Kumar, Jaylaxmi Rathore, Jerry Liu.

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