Jinal Shah Email and Phone Number
Jinal Shah work email
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Jinal Shah personal email
A detail-oriented business analytics graduate with the ability to adapt fast in changing environment. Working as a Process analyst at a fastest growing SME bank based in Melbourne. I am a high-energy, passionate individual working towards collecting the business specifications and requirements, technologically viable to improve the business processes and enhance client experience. My Specialties include:1. Analytics2. Data visualization3. Business analysis4. Business process improvement5. Requirement’s definition and management6. Customer service support, Stakeholder management7. CRM (nCino)Life objective is to act as a bridge between data and organisation management team to recommend insights thus facilitating the team in taking informed decisions.
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Risk AnalystJudo Bank Sep 2021 - Present -
Process AnalystJudo Bank Oct 2020 - Sep 2021Melbourne, Victoria, Australia
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Mail ProcessorAustralia Post Aug 2020 - Oct 2020Melbourne, Victoria, Australia• Completing and maintaining parcel processing records and documentation• Bulk parcel lodgments and sorting parcels -
AdministratorInnovative Floors Oct 2018 - Oct 2020Melbourne, Victoria, Australia -
Business Analyst GraduateDeakin University Jun 2018 - Jul 2020Melbourne, AustraliaProject (Netball Australia): • Using Microsoft Excel, exploratory data analysis and data preparation was performed on Netball Australia data.• Tableau dashboard development depicting insights • Prediction models were developed using RapidMiner tool. -
Customer Service OfficerHoban (Project: Metro Railways, Melbourne) Jan 2020 - Feb 2020Melbourne, Australia• Answerable to passenger general and directional enquiries • Addressed 200+ passengers queries per day ensuring prompt clarification for service and gathering 5% additional passengers feedbacks to improve customer service
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Associate Customer SupportTech Mahindra Feb 2018 - Jun 2018Pune, Maharashtra, India• Adopted piper software, SharePoint for finding cable issues to fix it, solving technical errors and providing network connections to different geographical locations• Cooperated with planners to identify network related problems and overcome with solution • Client queries and escalations resolved and meet process compliances by preparing the service quality plan -
Process ExecutiveInfosys Jan 2017 - Dec 2017Pune, Maharashtra, India• Co-ordinate and liaise between supervisors and business operation teams• Received over 50 per day customer inquiries through email and live chat as customer care representative, resolute and closed 95% issues within defined regulation of 24 hours• Initiated floor assistance to other executives in order to lift confidence thus sharpening leadership quality • Team work: coordinated with supervisors to develop potential tactics and increase overall productivity• Establish and maintain short term relationship with customers to build rapport and resolve their issue
Jinal Shah Skills
Jinal Shah Education Details
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Information Technology -
Business Analytics
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Abmsp'S Apcoer.Information Technology
Frequently Asked Questions about Jinal Shah
What company does Jinal Shah work for?
Jinal Shah works for Judo Bank
What is Jinal Shah's role at the current company?
Jinal Shah's current role is Risk Analyst - Data & Reporting.
What is Jinal Shah's email address?
Jinal Shah's email address is ji****@****.com.au
What schools did Jinal Shah attend?
Jinal Shah attended Performance Education, Deakin University, Abmsp's Apcoer..
What skills is Jinal Shah known for?
Jinal Shah has skills like Leadership, Python, Microsoft Office, Ibm Watson, Management, Project Management, Microsoft Word, Powerpoint, Research, R, Microsoft Excel, Public Speaking.
Who are Jinal Shah's colleagues?
Jinal Shah's colleagues are Yara Peixoto, David Thomas, Moses Ifeanyi, James Hughes, Anna Borgman, Parth Puri, Thanh Nguyen.
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Jinal Shah
Business Development Manager (Vic) | Providing Effective Energy Solutions For Lpg BusinessMelbourne, Vic1gmail.com -
Jinal Shah
Greater Sydney Area -
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