Detail-oriented Business Analyst with 5 years of experience in analyzing business processes, gathering requirements, and providing solutions to drive operational efficiency. Proven track record in improving processes, implementing new systems, and facilitating seamless communication between stakeholders.
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Business AnalystAristocratSydney, Nsw, Au -
Business AnalystAristocrat Feb 2022 - PresentSydney, New South Wales, AustraliaAs a Business Analyst, my role involves: Primary point of contact for a eQMS called ETQ Collected business requirements Documented business processes and explored possible opportunities of process improvement Coordinated with development team to complete the implementation of new modules in ETQ Carried out system maintenance and user support tasks Report and track the resolution of defects/issues with JIRA Work cohesively with the development team, the broader project team, key business partners and stakeholders to ensure continuous improvement of user experience -
Project Coordinator/Technical SupportBingo Industries May 2021 - Feb 2022Sydney, New South Wales, AustraliaAs a Software Tester / Project Coordinator, my role involves:• Analise MyBINGO system specifications, user stories and requirements to support the creation of test cases• Write, review and update test cases• Identify and prepare test data• Execute manual test for Web application and mobile App• Prioritize testing efforts, and test case execution• Report and track the resolution of defects/issues with JIRA• Provide system support to internal and external users• Provide end user training• Work cohesively with the development team, the broader project team, key business partners and stakeholders to ensure continuous improvement of MyBINGO product -
System Implementation ConsultantPetro-Cyberworks Information Technology Co.,Ltd 2006 - 2012Beijing, ChinaAs System Implementation Consultant, my role involves• To take part in the customer requirement investigation• To assist in the business progress investigation and standardized document writing• To finish the system configuration and configuration document writing• To finish initial system test and record the result• To coach and instruct key-users to finish system functional test• To finish the data transfer and system preparation before system launching (cooperating with software developers)• To coach and instruct key-users and end-users to finish the User Acceptance Test
Jing Ma Education Details
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Business Administration And Management, General -
Information Systems -
Bachelor Of Economics
Frequently Asked Questions about Jing Ma
What company does Jing Ma work for?
Jing Ma works for Aristocrat
What is Jing Ma's role at the current company?
Jing Ma's current role is Business Analyst.
What schools did Jing Ma attend?
Jing Ma attended University Of Wollongong, University Of Wollongong, Dalian University Of Technology.
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