As a Business Analyst, my role involves: Primary point of contact for a eQMS called ETQ Collected business requirements Documented business processes and explored possible opportunities of process improvement Coordinated with development team to complete the implementation of new modules in ETQ Carried out system maintenance and user support tasks Report and track the resolution of defects/issues with JIRA Work cohesively with the development team, the broader project team, key business partners and stakeholders to ensure continuous improvement of user experience

As a Software Tester / Project Coordinator, my role involves：• Analise MyBINGO system specifications, user stories and requirements to support the creation of test cases• Write, review and update test cases• Identify and prepare test data• Execute manual test for Web application and mobile App• Prioritize testing efforts, and test case execution• Report and track the resolution of defects/issues with JIRA• Provide system support to internal and external users• Provide end user training• Work cohesively with the development team, the broader project team, key business partners and stakeholders to ensure continuous improvement of MyBINGO product

As System Implementation Consultant, my role involves• To take part in the customer requirement investigation• To assist in the business progress investigation and standardized document writing• To finish the system configuration and configuration document writing• To finish initial system test and record the result• To coach and instruct key-users to finish system functional test• To finish the data transfer and system preparation before system launching (cooperating with software developers)• To coach and instruct key-users and end-users to finish the User Acceptance Test