•Familiar with financial regulatory policies and banking operations, with a deep understanding of compliance, retail, and cross-border businesses, and knowledge of financial data information characteristics.•Participated in data application automation, data mining analysis, and data modeling projects, and was able to combine big data technology with banking operations.•Has good communication and organizational skills, cross-departmental coordination abilities, and cross-border business cooperation abilities, and can solve business pain points.

• Responsible for customer service insights and quality monitoring, identifying business improvement opportunities through quantitative statistical analysis and qualitative sound analysis.• Build big data architecture, customer label and indicator Dashboard system for key platforms, combine data analysis and data mining, and promote business digital transformation. • Responsible for product experience planning projects, providing optimization suggestions for product planning through industry insight, competitive product analysis, customer group analysis, data analysis, etc.

• Collect and summarize literature, market data and information according to project requirements.• Designed interview program and questionnaire, conducted interview meetings, completed the report.• Assist in the completion of project proposals, project tenders, feasibility reports, industry research reports.• Assist the project manager to communicate with customers and formulate project consulting plans.

• Used Excel/ macros to organize, analyze and make use of data, conducted cost/asset and other business operation analysis, dug out business problems and put forward optimization suggestions.• Applied statistical analysis and archived data /ERP system, regularly tracked performance and other key business indicators, monitored internal/external KPI, and plan progress.• Compiled and outputted monthly/quarterly/annual business analysis reports. And reported using visual analysis software such as PPT/Visio.• Communicated and cooperated with different departments, independently complete engineering/quality/management/logistics reduction projects. And formulated strategic and tactical plans.

• Collected and reviewed accounting documents and statements. Audited inventory/asset of key customers.• Compiled and proofread the annual audit papers for key clients including Argyle Group.