Jinhee Ahn Email & Phone Number

Brunswick East, Vic, Au

Hawthorn East, Victoria, Australia

Melbourne, Victoria, Australia

• Manage own business for 4 years, operating from 7am to midnight, 7 days a week.• Responsible for procurement of equipment, supplies and products.• Liaise with management of Woolworths Preston, collaborating on revenue analysis.• Recruit, train and manage staffs (With staff members working together up to 3 years).• Utilise a range of specialized Japanese culinary skills to produce variety of items daily.• Ensure compliance with health and safety… Show more • Manage own business for 4 years, operating from 7am to midnight, 7 days a week.• Responsible for procurement of equipment, supplies and products.• Liaise with management of Woolworths Preston, collaborating on revenue analysis.• Recruit, train and manage staffs (With staff members working together up to 3 years).• Utilise a range of specialized Japanese culinary skills to produce variety of items daily.• Ensure compliance with health and safety standards/policies.• Control and manage inventory trends to forecast sales and maintain optimal stock level.• Innovate by developing production schedule 35% more efficient for maximise profits. • Successfully increased gross profit percentage (GP43%) year on year.• Maintain wage salaries at below 27% of total revenue, maintained food costs below 30%, top hot foods sales store in Victoria through successful systems. • Handle administrative duties, including bookkeeping, BAS statements, payroll and managing all financial elements to the store.• Resolve complaints and concerns promptly to ensure customers and staff satisfaction. • Successfully maintain high profits despite Covid crisis and lockdowns.• Independently manage the entire process of selling business, achieving a price 51% higher than purchased price. Show less

Melbourne, Victoria, Australia

• Prepare sushi, hot foods for stores and aware of and monitor quality control of products.• Manage purchasing and ordering equipment, supplies and produce. Customer service.• Confidently managed all aspects of the stores in the absence of the owner.Assistant Manager, Fergys Melbourne [Aug 2017 – Aug 2018]• In charge of the pastry section, proving mass production of baking over 5000+ croissants, 300+ tarts, and decorating 50+ cakes.• Assist in the recruitment, responsible… Show more • Prepare sushi, hot foods for stores and aware of and monitor quality control of products.• Manage purchasing and ordering equipment, supplies and produce. Customer service.• Confidently managed all aspects of the stores in the absence of the owner.Assistant Manager, Fergys Melbourne [Aug 2017 – Aug 2018]• In charge of the pastry section, proving mass production of baking over 5000+ croissants, 300+ tarts, and decorating 50+ cakes.• Assist in the recruitment, responsible for the store inventory. Enforce quality control. Show less

Melbourne, Victoria, Australia

• In charge of the pastry section, proving mass production of baking over 5000+ croissants, 300+ tarts, and decorating 50+ cakes, etc.• Assist in the recruitment, responsible for the store inventory. Enforce quality control.

Melbourne, Victoria, Australia

• Control and enforce store policies and procedures as a team member.• Prepare and serve up to 200 dessert menus for various functions. Quality control.• Work in a fast-paced environment serving 300-person function.

Seoul, South Korea

• Assist customers with opening bank accounts and loan applications and credit cards.• Educate customers about self-service options such as online banking and ATMs.• Manage customers facing challenges and meet financial commitments.

Seoul, South Korea

• Establish a new branch, hiring and training the team with over 15 employees.• Work multitasking in all aspects of the store (cashier, floor, management and alteration).• Set and enforce high-performance and excellent customer service standards (9.2 marks).• Maintain salaries systems to levels below 29% through successful rostering systems.• Demonstrated effective communication skills to promote staff well-being. • Possessed knowledge of department store POS systems and… Show more • Establish a new branch, hiring and training the team with over 15 employees.• Work multitasking in all aspects of the store (cashier, floor, management and alteration).• Set and enforce high-performance and excellent customer service standards (9.2 marks).• Maintain salaries systems to levels below 29% through successful rostering systems.• Demonstrated effective communication skills to promote staff well-being. • Possessed knowledge of department store POS systems and company policies.• Promoted as best-perform store for high sales figures and customer satisfaction sector. Show less

Bachelor'S Degree, Business And Personal/Financial Services Marketing Operations, A

Activities and Societies: Vice-captain in Student Council, Football team supporters. Bachelor of Business Administration: Marketing.

Diploma Of Education, Hospitality Administration/Management, A

Activities and Societies: Wine tasting club, Dog walking group. Diploma of Hospitality: Certificate IV in Patisserie, Cookery, Bakery.