Systems Support Specialist
CurrentTier 1 and 2 computer support• Maintain proper operation of software, computer equipment and local area networks within assigned work areasHardware and software requisition • Specify, request, install, and configure all hardware and software requirements within assigned work areas Ensure compliance with the ECP and Security Policy • Guard network and data security and ensure compliance with the Company’s Electronic Communications Policy and IT department policies and… Show more Tier 1 and 2 computer support• Maintain proper operation of software, computer equipment and local area networks within assigned work areasHardware and software requisition • Specify, request, install, and configure all hardware and software requirements within assigned work areas Ensure compliance with the ECP and Security Policy • Guard network and data security and ensure compliance with the Company’s Electronic Communications Policy and IT department policies and procedures Workstation support• Assist users with proper operation and configuration of area workstationsMaintain service records• Maintain record keeping as it pertains to work orders, purchasing, receiving, security and asset management Digital device support• Assist end user with support of all approved digital devices, including but not limited to cell phones Show less