· Develop strategic selling initiatives through trade shows, conferences, and marketing media campaigns for brand exposure, and new revenue growth· Collaborate with internal and external marketing communication efforts including direct social media and third-party platform, content marketing, branding, website revamp, SEO, and PR· Create CEO’s global speaking presentations and training materials to vendors (Macy’s, Culture South/Kombucha, Spas)· Grew B2B social media fan base by more than 70% and increased ROI by 50% YTD· Consultative and strategic selling for B2B and B2C, building new partnerships through education on product knowledge to end users, and selling professionals· Partnered with marketing influencers specific to digital media i.e. Amazon, Facebook, IG, and Resellers to increase brand awareness in the probiotic emerging markets

· Trained employees as well as strategic partners on our flagship cloud-based POS systems (Clover)· Created training materials and provided education to referral partners ie- Coca Cola, WIT (Women in Technology), and Verizon· Provided additional training on consultative selling through the value proposition, benefits, and differentiators among direct competitors, as well as third-party partners, and First Data bank partners· Monitored internal and third-party training classes for any necessary optimization· Leveraged consultative selling strategies to sales professionals to improve upon selling skills, relationship building, product knowledge, product positioning, and closing tactic

· Provided solutions, overall progress of project objectives, and managed escalation requests to third party software partners· Introduction to business requirements and implementation process· Liaison to third party vendors, certification specialist, business consultants, and other internal departments for rapid connect which is a single point of integration that works across multiple First Data platforms available to 3rd party developers· Ensured TPSP (Third Party Software Providers) products are current with First Data platform specifications and PA-DSS (compliance) card association mandates· Exceeded year end revenue goal in 2015 by contributing to team revenue of $1.35MM YOY net by boarding new Integrated Partners volume and growing existing Integrated Partner volume

First Data, Client Experience· Escalation point for 62 Client Service Specialists, Business Consultants, other internal departments, as well as clients· Retained clients by resolving complex issues including ACH, Chargeback, PCI Compliance, and Products· Trained new hires on 20 plus systems, de-escalating client issues, and retention· Managed and trained special projects which increased productivity, profitability, and process improvement· Received “I CARE FOR CLIENTS” award

· 1 of 10 people chosen to participate in companywide pilot - Client Experience· Supported 500 assigned clients each processing up to $10M annually· Successfully partnered with multiple Business Consultants in order to retain and grow mutual portfolio· Provided in depth account analysis to clients and extended processing agreementswhile minimizing revenue compression· Subject Matter Expert for both internal and external business relations

· Managed 500 RSA (Revenue Sharing Alliances) and ISO (Independent Sales Organization) clients who each processed between $5M to $15M annually· Continuously exceeded monthly sales and retention quota· Proactively communicated/provided solutions to clients including new products for effective transactions, PCI compliant, and for better business practices· Created and facilitated client facing training material to internal team members· Trained clients on multiple business tools· Recognized for being number 1 out of over 250 portfolio managers in the organization in regards to client and revenue retention

· Analyzed each account for potential product opportunities· Successfully marketed and merchandised undiscovered wine and beer brands to national grocery stores, including Kroger and Publix· Increased brand exposure and product placement by over 30% within eight months· Created branding and marketing material· Negotiated product placement and pricing· Increased territory sales by 34%