Jipson George Email and Phone Number

Working as senior technical support specialist for Nokia SUS project.

Working with Nokia Netact15.5 and lower versions•Configuration management activities of NSN GSM and WCDMA network.•Fault management activities of NSN GSM and WCDMA network.•Working with license manager, distribution and tracking of NE license and verifying against its PO•User creation and credential management, administering secure access to Network and detect any unauthorised access.•Software upgradation of various network elements including RNC, BSC and W/BTS.•Operating Network Surveillance, Fault, Performance and Configuration Management & Planned Event Management•Checking Internal alarms, database table usage, abnormal process terminations, File system size, Online Backups, load on servers, alarm buffer, core files and ND reports•Integration of Network Element (NE) in OSS and verification of its functionalities.•Network level connectivity administration of various NE to Netact•Various RNC interface creation and augmentation based on network need•Daily routine health checkups of the OSS and BSS•Site Rehoming using Rehosting tool site creation for Rehoming, Site Swap, Multi BCF site creation, E1 Swap, E1 Change.•Site Creation by CM Editor and Fault management•Providing Remote Support to Nokia BSS, Quality and RF Team•Working with Reporting Suite Scheduler for Scheduling the report.; Operation and Support SubsystemTraining and workshops attended•All levels of Netact Trainings from fundamentals to administration level•Workshop of ATM/IP WBTS commissioning•RNC RU30 access technology workshop•RNC2600 emergency troubleshooting workshop Achievements •Rated exceptional achiever for various appraisal cycles.•Achieved yellow belt certifications of various projects undertaken•Various in house process improvements were recognised and certified as Gemba KaizenProfessional Summary