Customer Service Representative
Current
Sep 2024 - Present
AeroLeads people directory · profile
Jitendar Kumar Email & Phone Number
Concentrix
at
Concentrix
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Concentrix
Location
Bengaluru, Karnataka, India
Company size
Who is Jitendar Kumar? Overview
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Quick answer
Jitendar Kumar is listed as Concentrix at Concentrix, a with 63116 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Jitendar Kumar.
Jitendar Kumar previously worked as Customer Service Representative at Concentrix and Customer Support Specialist at Zeta. Jitendar Kumar holds Bachelor Of Commerce - Bcom, Business, Management, Marketing, And Related Support Services, B from Don Bosco Institute Of Technology (D.B.I.T).
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Concentrix
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Profile bio
About Jitendar Kumar
Experienced Customer Support Associate with a proven track record in managing and resolving Level 1 and Level 2 support tickets for PayZapp. Skilled in using CRM tools, providing exceptional customer service, and handling complex issues. Adept at communication, problem-solving, and team collaboration, with in-depth knowledge of financial products and services.
Current workplace
Jitendar Kumar's current company
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Concentrix
2 roles
Jitendar Kumar work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
Resolved Customer Inquiries: Efficiently handled and resolved L1 and L2 tickets, ensuring high customer satisfaction and quick resolution times.CRM Proficiency: Utilized various CRM tools to manage and track customer interactions, improving the efficiency of support processes.Technical Troubleshooting: Provided detailed technical support, troubleshooted issues related to the PayZapp product, and ensured seamless user experiences.Team Collaboration: Worked closely… Show more Resolved Customer Inquiries: Efficiently handled and resolved L1 and L2 tickets, ensuring high customer satisfaction and quick resolution times.CRM Proficiency: Utilized various CRM tools to manage and track customer interactions, improving the efficiency of support processes.Technical Troubleshooting: Provided detailed technical support, troubleshooted issues related to the PayZapp product, and ensured seamless user experiences.Team Collaboration: Worked closely with cross-functional teams to escalate and resolve complex issues, contributing to overall team performance.Customer Feedback Analysis: Gathered and analyzed customer feedback to identify common issues and suggest product improvements.Training and Mentorship: Assisted in training new customer support associates, sharing best practices, and improving team performance. Show less
Aug 2021 - Jul 2022
Team & coworkers
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
KS
Katerina Spasov
Colleague at ConcentrixSofia, Sofia City, Bulgaria
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AR
Arvind Rawat
Colleague at ConcentrixDelhi, India
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WS
Wilson Sismundo
Colleague at ConcentrixMetro Manila, National Capital Region, Philippines
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RK
Raj Kumar Achra
Colleague at ConcentrixJaipur, Rajasthan, India
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GS
Geicilane Silva Santos
Colleague at ConcentrixSão Paulo, Brazil
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DP
Dinesh Pathak
Colleague at ConcentrixKolkata, West Bengal, India
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AB
Ashley Bellomy
Colleague at ConcentrixPiketon, Ohio, United States
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DC
Demetria Cooper
Colleague at ConcentrixWarner Robins, Georgia, United States
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JC
Joms Clave
Colleague at ConcentrixAntipolo, Calabarzon, Philippines
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DS
Deepak Sethi
Colleague at ConcentrixNew Delhi, Delhi, India
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Katerina Spasov
Colleague at ConcentrixSofia, Sofia City, Bulgaria
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AR
Arvind Rawat
Colleague at ConcentrixDelhi, India
View →
WS
Wilson Sismundo
Colleague at ConcentrixMetro Manila, National Capital Region, Philippines
View →
RK
Raj Kumar Achra
Colleague at ConcentrixJaipur, Rajasthan, India
View →
GS
Geicilane Silva Santos
Colleague at ConcentrixSão Paulo, Brazil
View →
DP
Dinesh Pathak
Colleague at ConcentrixKolkata, West Bengal, India
View →
AB
Ashley Bellomy
Colleague at ConcentrixPiketon, Ohio, United States
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DC
Demetria Cooper
Colleague at ConcentrixWarner Robins, Georgia, United States
View →
JC
Joms Clave
Colleague at ConcentrixAntipolo, Calabarzon, Philippines
View →
DS
Deepak Sethi
Colleague at ConcentrixNew Delhi, Delhi, India
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1 education record
Jitendar Kumar education
FAQ
Frequently asked questions about Jitendar Kumar
Quick answers generated from the profile data available on this page.
What company does Jitendar Kumar work for?
Jitendar Kumar works for Concentrix.
What is Jitendar Kumar's role at Concentrix?
Jitendar Kumar is listed as Concentrix at Concentrix.
Where is Jitendar Kumar based?
Jitendar Kumar is based in Bengaluru, Karnataka, India while working with Concentrix.
What companies has Jitendar Kumar worked for?
Jitendar Kumar has worked for Concentrix and Zeta.
Who are Jitendar Kumar's colleagues at Concentrix?
Jitendar Kumar's colleagues at Concentrix include Katerina Spasov, Arvind Rawat, Wilson Sismundo, Raj Kumar Achra, and Geicilane Silva Santos.
How can I contact Jitendar Kumar?
You can use AeroLeads to view verified contact signals for Jitendar Kumar at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Jitendar Kumar attend?
Jitendar Kumar holds Bachelor Of Commerce - Bcom, Business, Management, Marketing, And Related Support Services, B from Don Bosco Institute Of Technology (D.B.I.T).
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