Jitender Kumar Email & Phone Number

Gurugram, Haryana, India

• Analyse student performance data to tailor teaching methods, resulting in improved learning outcomes for 300+ weekly students across psychology courses.• Balance diverse teaching responsibilities with individualized student support, managing an 18-hour weekly load across various psychology courses. • Design and lead intensive behavioural science workshops, delivering complex syllabus content effectively in condensed 6–8-hour timeframes.• Coordinate departmental duties, including PhD and lab coordination, ensuring smooth operations. Streamline departmental operations, including PhD programs and lab management, improving overall efficiency and coordination.• Develop and implement comprehensive course materials including syllabi, assignments, and exams for psychology programs and behavioural science workshops to enhancing student learning outcomes and engagement across diverse topics.• Facilitate interdepartmental collaborations, organizing joint research initiatives and workshops to promote cross-disciplinary learning in psychology.• Guide undergraduate students through dissertation projects, ensuring successful completion and fostering critical thinking and research skills.• Instructed diverse psychology courses to 300+ students, managing an 18-hour weekly load. Teach psychology courses to undergraduate and postgraduate students Manage a diverse portfolio of psychology courses for 300+ students weekly, balancing teaching responsibilities with individual student support.

Gurgaon, India

Served at two positions in two departments simultaneously ‘Directorate of Outcome ‘and served as an assistant to Dean, Faculty of Arts and Head of 'Amity Centre for Linguistic Studies’ for allocation for the departments along with the development of the annual event report assessment and related university plan.• Analysed departmental resource allocation, optimizing efficiency in event planning and university initiatives while supporting senior faculty members.• Created meticulous work papers documenting procedures, adhering to firm guidelines to maintain accuracy and compliance in all records.• Developed comprehensive reporting frameworks, enhancing organizational communication and streamlining interdepartmental coordination.• Effectively manage audit engagement teams, performing time view and providing honest and constructive feedback.• Implemented new strategies for departmental coordination, streamlining processes and improving efficiency in resource management and event planning.• Led cross-departmental initiatives, optimizing resource allocation and event planning while supporting senior faculty in decision-making processes.• Meticulously documented procedures in work papers, maintaining accuracy and compliance with firm guidelines for all records.• Partnered with central team to develop comprehensive reporting frameworks, ensuring consistency and clarity across organizational communications.• Prepare work papers that record, and summarized procedures performed and ensure that working paper files have approved firm guidelines. Managed dual roles across departments, overseeing event reporting and university planning while assisting senior faculty members in resource allocation.

Gurgaon, India

• Analysed customer needs and company offerings to create strategic matches, optimizing service quality and expanding client options effectively.• It ensures customer’s satisfaction by consulting him at individual level, the wide network of the company, adds larger options and the intelligent dedicated team of professionals is committed to make best client service. Led customer satisfaction initiatives through personalized consultations, leveraging company's extensive network to expand options and deliver exceptional client service.• Pioneered tailored consultation approach, integrating company's diverse resources to provide comprehensive solutions and elevate customer satisfaction levels.• Revolutionized client consultations by integrating HP's extensive network, enhancing service options and elevating customer satisfaction levels.

Noida Area, India

• Making Cold calling communication to find new lead and making relationships with clients and for tracking, creating a collaborative environment to successful property deals.• Cultivated a synergistic team environment, fostering strong relationships that drove successful property transactions and client satisfaction.• Developed forward-thinking solutions for property management challenges, positioning the company as an industry leader in client-centric services.• Fostered strong relationships with clients and team members, creating a synergistic environment that drove successful property transactions.• Led a dedicated team of property professionals, implementing targeted strategies to improve service quality and expand market reach.• Managed client property portfolios, leveraging market insights to optimize investment strategies and enhance portfolio performance for diverse clientele.• Meticulously analysed market trends and client needs, ensuring accurate property valuations and tailored recommendations.• Cold calling cultural optimized client property portfolios through data-driven market analysis, resulting in enhanced investment strategy and improved portfolio performance.• Pioneered streamlined solutions for complex property dealings, significantly reducing transaction times and improving overall efficiency.

New Delhi Area, India

• Worked with the company to research on elevators PCB, micro controller, control panel PCB and according to problem develop them, update them with new ideas and testing them to make perfect. Conducted in-depth research on elevator PCBs, and control panels, identifying issues and developing innovative solutions for enhanced performance.• Spearheaded the development of cutting-edge elevator control systems, integrating new ideas to improve functionality and user experience.• Partnered with cross-functional teams to streamline R&D processes, accelerating product development cycles and fostering a culture of continuous improvement.• Meticulously analysed elevator system performance data, identifying critical areas for enhancement and implementing targeted upgrades to boost efficiency.• Pioneered advanced elevator control systems, integrating cutting-edge technologies to enhance functionality and user experience.

Manchester Area, United Kingdom

• Assisted customers on the shop floor, ensuring they found desired products and answered inquiries.• Championed exceptional customer service, swiftly resolving inquiries and enhancing shopping experiences, leading to increased customer satisfaction.• Collaborated with team members to improve store operations and efficiency.• Executed precise cash handling and transaction processing, maintaining accuracy in financial operations and reducing errors.• Maintained stock levels, ensuring popular items were always available for customers.• Mentored new team members, sharing best practices in customer engagement and product knowledge to elevate team performance.• Optimized inventory management, ensuring consistent availability of high-demand products and minimizing stockouts to boost sales performance.• Pioneered a customer feedback system, generating actionable insights that led to measurable improvements in store layout and product placement.• Processed transactions at checkout swiftly to enhance customer satisfaction.• Provided exceptional customer service, contributing to a positive shopping experience.• Streamlined checkout process, reducing average transaction time and enhancing customer satisfaction while maintaining accuracy in financial operations.

Master Of Science - Ms, Psychology

Activities and Societies: Dissertation - A panoramic view on Covid-19 pandemic: Study and analysis of people's perspective from news media.

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Activities and Societies: Debates, Events, Jitender Kumar completed his Bachelor of Engineering in Electrical and Electronics Engineering.

Level A, Non- Medical, 7.8 (78%)

Activities and Societies: Writing Articles, Debates, Art Exhibition, Science Exhibition, Dance & Singing Competition,