• Handling high business revenue cases from circle presales team and driving till closure for offerings on voice products like SIP TRUNKS, SIP based IP Centrex, IVR’s, Voice VPN’s, Cloud telephony, Hosted Contact centers solutions, toll free services.• Working on over 250 solution designs for various segment of enterprise customers like Citibank, HDFC, ICICI, BHEL, AP Govt., GE, Jet Airways Emirates, IBM, Wipro Infosys, Ministry of Home Affairs, Knowlarity, Snapdeal, Flipkart.• Working on testing as well as loading software patched in ILT for ISDN/STP/MSC/HLR configuration.• Coordinating for the launch of newer products roll out like SIP Trunk, IP Centrex, Cloud & intelligent telephony solutions with internal teams.• Provisioning Fault reporting and troubleshooting activities in MSS/MGW, ILT exchanges and leading team of 6 engineers.• Coordinating with core bandwidth planning group for optimum utilization of BW & network, POI setup with other operators and fault reporting.• Taking care of weekly backup of the database and B-Number analysis, traffic reports generation, alarm logs recording as well as inter – ILT shifting/Integration of E1’S/PRI/POI’S, MGW in NGN environment.• Handling and planning maintenance activities of V5/PRI and providing Level 1 technical support to enterprise customers across India.• Implementing next generation networks (soft switch Lucent) and handling inter-Intra ILT switching PTN network (Private Telephony Network).

• Performed Switch Maintenance, commissioning, integration, and troubleshooting of MSS/ MGW/ HLR, circuit switch products and installation of Ericsson-810 GMSC switch card level diagnostic.• Performed disk boot initialization of the switch, full load testing (50,000 calls per day) and performed testing of latest upgraded software patches and reported the findings.• Conducted feature testing and report generation as per acceptance test plan and took care of operation and maintenance of Ericsson AXE 810 MSC’s.• Created and modified ISUP routes for particular DPC and addition and modification of B-number with respect to IMSI/A- number origin.• Performed POI setup with other operators and alarm monitoring for the same, weekly backup of the database, B-Number analysis, traffic reports generation and alarm logs recording.• Received Unified License after performing roaming implementation between Maharashtra/Delhi/AP/ Gujarat/Goa/Karnataka circle.• Performed operations and maintenance of Lucent 5ESS switch (wired) as well as of Alcatel S-12 Switch (CDMA); POI executions for MSC interconnectivity to ensure calls belonging to any network are through without congestions.• Ensured network uptime to 100% and coordinated with CSO for IN/OTAF/ PDSN issues.• Handled system and data backup to ensure availability of latest database in case of crisis.• Managed value added services and carried out ATP of all VAS like OTAF/IN/UMS, CDRS delivery to Hyderabad billing center and planned call flow and traffic calculation on the congested routes.• Set up new STP and new bridge rack and implemented its connectivity with all the MSC’s in Maharashtra/Gujarat/Delhi for Interconnectivity with SHLR.• Coordinated with Hyderabad team to assure minimal downtime of the SMSC server and carrying out maintenance activities for the same.Projects Handled:• Commissioned Ericsson MSC and GMSC on CDMA technology.• Undertook new projects like Voice Portal.

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