1. Handling Desk Operations. 2. Preparing daily discrepancy report. 3. Ensure security of guest rooms and privacy of guests. 4. Perform rotation cleaning duties (e.g. super cleaning etc.) as required. 5. Maintain emergency cupboard items. 6. Attends to guest calls, guest requests /guest complaints in the area assigned to me. 7. Responsible for achieving and exceeding the guest satisfaction score. 8. Maintain missing and damage ,departure register etc.

1 - Cleans the rooms2 - Change guestroom and bathroom linen.3 - Make guest room beds.4 - Replenish guest supplies.5 - Answer guest requests promptly on the floor.6 - Responsible for collecting guest laundry.7 - Servicing of rooms in the evening( turndown service) and also provide second service.8 - Handover lost and found articles if any found in the room9 - Replenish maids cart with supplies for the next shift10 - Arrange and stock the pantry with linen and supplies.

Industrial TraineeFairmont Hotels & Resorts - Jaipur, Rajasthan, IndiaCompleted 6 months training in housekeeping, F&B Service, Kitchen, Front Office.Trained about personal development skills in the hotel industry.Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.Appropriately handled and stored cleaning chemicals.Promptly attended to guest calls, requests and complaints following company policies and procedures.Cleaned assigned guestrooms as per standard time to exceptionally high standard.Enforced rules for cleanliness and sanitization to ensure constant compliance with health and food safety standards.Greeted Guest promptly and professionally, providing friendly, knowledgeable assistance.