Jitendra Kumar Email & Phone Number

Indore Area, India

Responsible for maintaining customer service and customer relationships interritoryAnalysis Customer Feedback & Maintain Customer satisfaction IndexBuilding new business strategy to ensure profitabilityPreparing overall annual Budget & consider business objectivesPlanned to achieve sales and revenue targets monthlyExecuting business strategy with team stake holdersEvaluate revenue outcomes Sources and ProductsPlan to increase service market share by targeting to PotentialPlanning for business expansion in new potential areaManaging service operations with standard operating procedureDevelop skill set by training to stakeholder and team members.Develop scheme to Sale new products & monitoring. Prepare Technical productfailure & performance reportTechnical• Providing Services/Repairs at Site for Product Heavy Commercial Vehicle Truck, Mining Truck, Tippers and Buses• Investigation for Technical Failure in Product Heavy Commercial Vehicle Truck, Mining Truck, Tippers and Buses & Light Commercial Vehicle• Provide Repair and Assembling of Failure aggregate at Breakdown Location like Construction site, mining site, earthmoving process location • Prepare datasheet for Products & aggregate Failure in Vehicle.• Taking Care Satisfaction for Fleet Customers & Operators• Providing technical Training to technician and Executive to develop skill set.

Indore Area, India

Increase service revenue profitability by achieve monthly TargetRoutine Service operation monitoring & feedbackTaking Care warranty Process & decisionMaintain Turn around time for customer vehiclesDirect Contact to Customer in Organization and Field AreaService Marketing at Customer filed by direct visiting and take Feedback & resolvecustomer ComplaintsOrganizing Service Promotional activity in TerritoryMaking good relationship with Customers and increase Customer satisfactionTaking Care bodyshop or accident vehicle business & Process

Master Of Business Administration - Mba, Marketing & Operation Management, Ii

Bachelor Of Engineering - Be, Mechanical Engineering, Ist

Activities and Societies: Project on Central Air Conditioning System