Jitendra Patel Email & Phone Number

Melbourne, Victoria, Australia

• Professional service to customers, identifying and providing solutions to Voice and Data access issues for telecom customers like business/corporate customers, Medical customers, Basic landline customers.
• Provide technical support for all of Telstra’s internet service providers in addressing individual incident resolutions.
• Provide technical assistance ensuring no delay to field technicians working on installations, faults and network augmentation of fiber optic, PSTN and ADSL… Show more
• Provide technical assistance ensuring no delay to field technicians working on installations, faults and network augmentation of fiber optic, PSTN and ADSL services.
• Assist Bigpond subscriber customers directly with service faults with broadband component of their service once escalated by Bigpond level 1 support.
• Work with service provisioning teams to ensure that the services delivered are of a high quality and in a timely manner.

Melbourne, Victoria, Australia

• Interaction with new sales of FTTP, Fax duet and inContact service. Discuss the customer’s needs to identify suitable product for them. Also managing End-to-End connection.
• Work with order provisioning team to ensure that service will be delivered on time and of a high quality.
• Professionally handling of all Billing and Account related enquiry.
• Providing phone-based customer service to customers regarding any enquiry related to products like Foxtel, t-hub, ADSL, t-box, Mobile… Show more
• Providing phone-based customer service to customers regarding any enquiry related to products like Foxtel, t-hub, ADSL, t-box, Mobile etc.
• Dealing with basic technical problems customers receive and escalate as appropriate;

Melbourne, Victoria, Australia

• Interaction with new sales of NBN. Discuss the customer’s needs to identify suitable product for them. Also managing End-to-End NBN connection.
• Work with order provisioning team to ensure that service will be delivered on time and of a high quality.
• Professionally handling of all Billing and Account related enquiry about NBN products, Foxtel, ADSL, Mobile etc.
• Dealing with basic technical problems customers receive and escalate as appropriate.
• Providing outstanding… Show more
• Providing outstanding customer service and resolving customer disputes by utilizing good business judgment.

Melbourne, Victoria, Australia

• Professional service to customers, identifying and providing solutions to Voice and Data access issues for telecom customers like business/corporate customers, Medical customers, Basic landline customers.
• Provide technical support for all of Telstra’s internet service providers in addressing individual incident resolutions.
• Provide technical assistance ensuring no delay to field technicians working on installations, faults and network augmentation of fiber optic, PSTN and ADSL… Show more
• Provide technical assistance ensuring no delay to field technicians working on installations, faults and network augmentation of fiber optic, PSTN and ADSL services.
• Assist Bigpond subscriber customers directly with service faults with broadband component of their service once escalated by Bigpond level 1 support.
• Work with service provisioning teams to ensure that the services delivered are of a high quality and in a timely manner.