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Jitendra Patel Email & Phone Number
Operations Manager
at
Sonata Software
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations Manager
Location
Mumbai, Maharashtra, India
Company size
Who is Jitendra Patel? Overview
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Quick answer
Jitendra Patel is listed as Operations Manager at Sonata Software, a company with 7776 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Jitendra Patel.
Jitendra Patel previously worked as Digital Cloud Specialist at Sonata Software and Technical Consultant at Sonata Software. Jitendra Patel holds Master Of Business Administration - Mba, Information Technology from Met Institute Of Management.
Company email context
Email format at Sonata Software
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Sonata Software
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Profile bio
About Jitendra Patel
Experienced and certified Microsoft 365 professional with 10+ yrs of extensive experience in fostering strong client relationships, driving retention, and maximizing customer satisfaction. Proven track record of implementing strategies that enhance product adoption, reduce churn, and increase revenue. Skilled in problem-solving and collaboration, with a matured approach to understanding and exceeding customer needs.Customer Retention Onboarding and Adoption B2B and B2C interaction Cross Functional Collaboration Negotiation skillsAccount Management (CritSit)
Listed skills include Service Delivery, Information Technology, Technical Support, Project Management, and 1 others.
Current workplace
Jitendra Patel's current company
Company context helps verify the profile and gives searchers a useful next step.
Sonata Software
6 roles
Jitendra Patel work experience
A career timeline built from the work history available for this profile.
Digital Cloud Specialist
Current-Customer Success Manager for Professional Direct Support for M365. -Handling Enterprise Customers. -Analyze CSAT and NPS metrics and use learnings for improvement and success. -Forecasting churn accurately & focusing on reducing churn & mitigation strategies. -Create Customer Success story on CSM value add, Customer Experience, Business Goal Achievement..
Jan 2023 - Present
Technical Consultant
-Customer Success Manager for Microsoft Exp4 Pilot & MBSS Support -Managing Large Enterprise & Business Startup accounts-Identify expansion opportunities and improve cloud adoption and consumption-Handling Hi-Po Microsoft Azure, M365 and Dynamics CRM customer base-Proactively maintain a regular touchpoint-Training new hires and preparing training material.
Sep 2020 - Jun 2024
Team Lead
-Led support assisting on MS Exchange related issues-Providing Technical support on Microsoft 365 to clients with Premier support. -Managing day to day Business activites.-Sharing knowledge and new findings with team-Collaborating with Microsoft Technical Advisor & Escalation Engineers to discuss complex issues. -Training new hires
Dec 2018 - Aug 2020
Senior Customer Service Representative
-Collaborated with cross-functional teams to identify customer pain points and implement process improvements.-Acted as a point of contact for escalated customer issues, resolving them promptly and effectively.
Jun 2017 - Dec 2018
Customer Service Representative
-Handled a wide range of customer inquiries, including billing issues, product information requests, and service complaints.-Trained and mentored new customer service representatives, improving their performance
Dec 2013 - Oct 2016
Team & coworkers
Colleagues at Sonata Software
Other employees you can reach at sonata-software.com. View company contacts for 7776 employees →
AR
Ashwin Rodricks
Colleague at Sonata SoftwareBangalore Urban, Karnataka, India, India
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AH
Aniltha Hb
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
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PM
Preethi M P
Colleague at Sonata SoftwareNew York City Metropolitan Area, United States
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AP
Abhishek Polaki
Colleague at Sonata SoftwareBangalore Urban, Karnataka, India, India
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SK
Subrat Kumar Sahoo
Colleague at Sonata SoftwareHyderabad, Telangana, India, India
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VM
Venkateswarlu M
Colleague at Sonata SoftwareIndia, India
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AG
Apoorva Gupta
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
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PS
Pavithra S
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
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SR
Srinivas Rajanala
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
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MK
Meena Kumari
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
View →
Ashwin Rodricks
Colleague at Sonata SoftwareBangalore Urban, Karnataka, India, India
View →
AH
Aniltha Hb
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
View →
PM
Preethi M P
Colleague at Sonata SoftwareNew York City Metropolitan Area, United States
View →
AP
Abhishek Polaki
Colleague at Sonata SoftwareBangalore Urban, Karnataka, India, India
View →
SK
Subrat Kumar Sahoo
Colleague at Sonata SoftwareHyderabad, Telangana, India, India
View →
VM
Venkateswarlu M
Colleague at Sonata SoftwareIndia, India
View →
AG
Apoorva Gupta
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
View →
PS
Pavithra S
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
View →
SR
Srinivas Rajanala
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
View →
MK
Meena Kumari
Colleague at Sonata SoftwareBengaluru, Karnataka, India, India
View →
4 education records
Jitendra Patel education
Master Of Business Administration - Mba, Information Technology
T.Y.B Sc (It), Information Technology
Hsc Maharashtra Board, Science
Rizvi College Of Arts Science And Commerce Bandra
Ssc Maharashtra Board
Patuck Technical High School Mumbai
FAQ
Frequently asked questions about Jitendra Patel
Quick answers generated from the profile data available on this page.
What company does Jitendra Patel work for?
Jitendra Patel works for Sonata Software.
What is Jitendra Patel's role at Sonata Software?
Jitendra Patel is listed as Operations Manager at Sonata Software.
Where is Jitendra Patel based?
Jitendra Patel is based in Mumbai, Maharashtra, India while working with Sonata Software.
What companies has Jitendra Patel worked for?
Jitendra Patel has worked for Sonata Software, Wipro Limited, Tech Mahindra, and Banctec.
Who are Jitendra Patel's colleagues at Sonata Software?
Jitendra Patel's colleagues at Sonata Software include Ashwin Rodricks, Aniltha Hb, Preethi M P, Abhishek Polaki, and Subrat Kumar Sahoo.
How can I contact Jitendra Patel?
You can use AeroLeads to view verified contact signals for Jitendra Patel at Sonata Software, including work email, phone, and LinkedIn data when available.
What schools did Jitendra Patel attend?
Jitendra Patel holds Master Of Business Administration - Mba, Information Technology from Met Institute Of Management.
What skills is Jitendra Patel known for?
Jitendra Patel is listed with skills including Service Delivery, Information Technology, Technical Support, Project Management, and Event Handling.
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