Jitendra Singh

Jitendra Singh Email and Phone Number

Ticket Support Representative @ Jaipur, RJ, IN
Jaipur, RJ, IN
Jitendra Singh's Location
Jaipur, Rajasthan, India, India
About Jitendra Singh

Experienced Senior IT Support Specialist with 12+ years of expertise in web hosting platforms (CPanel, Plesk), DNS, SSL, and email configurations (Office 365, Google Workspace). Proven ability to resolve complex technical issues, manage escalations, and deliver exceptional customer service. Adept at streamlining operations using advanced ticketing tools like RackNap and AHD, ensuring SLA compliance and customer satisfaction.

Jitendra Singh's Current Company Details
OVI Hosting Pvt Ltd.

Ovi Hosting Pvt Ltd.

Ticket Support Representative
Jaipur, RJ, IN
Jitendra Singh Work Experience Details
  • Ovi Hosting Pvt Ltd.
    Ticket Support Representative
    Ovi Hosting Pvt Ltd.
    Jaipur, Rj, In
  • Ovi Hosting Pvt Ltd.
    Sr. Service Desk Executive
    Ovi Hosting Pvt Ltd. Apr 2024 - Present
    Jaipur, Rajasthan, India
    Provide advanced technical support for web hosting customers, specializing in DNS configurations, hosting panel management, and email troubleshooting. Ensure timely resolution of technical issues while maintaining high customer satisfaction.
  • Znet Technologies Pvt. Ltd. - India
    Sr. Service Desk Executive
    Znet Technologies Pvt. Ltd. - India Jan 2019 - Mar 2024
    Jaipur Area, India
    Delivered end-user support for hosting control panels (CPanel, Plesk), Office 365, GSuite, and Zoho mail services. Specialized in email migrations, DNS management, and SSL troubleshooting. Recognized for consistent SLA compliance and superior customer service.
    View
  • Isource Infosystems Pvt. Ltd.
    System Engineer
    Isource Infosystems Pvt. Ltd. Mar 2015 - Oct 2018
    India
    Managed IT support for enterprise clients, addressing hardware, software, and network-related issues. Configured and maintained Windows Server environments, including DNS and DHCP. Provided remote support and ensured uninterrupted IT services for over 1,000 users.
  • Net Connect Pvt. Ltd.
    Desktop Suport Engineer
    Net Connect Pvt. Ltd. May 2012 - Mar 2015
    Jaipur Area, India
    Supported enterprise users at Infosys Ltd., addressing software installation, Outlook mail issues, and LAN connectivity. Collaborated with network teams for new connections and resolved advanced help desk tickets.
    View

Jitendra Singh Skills

Networking Windows Server Network Administration Technical Support Help Desk Support Software Installation Citrix System Administration Dhcp Windows 7 Dns Computer Hardware Active Directory Servers Windows Operating Systems

Jitendra Singh Education Details

  • Maharaja Ganga Singh Univercity, Bikaner (Raj)
    Maharaja Ganga Singh Univercity, Bikaner (Raj)
    Art/Art Studies, General

Frequently Asked Questions about Jitendra Singh

What company does Jitendra Singh work for?

Jitendra Singh works for Ovi Hosting Pvt Ltd.

What is Jitendra Singh's role at the current company?

Jitendra Singh's current role is Ticket Support Representative.

What schools did Jitendra Singh attend?

Jitendra Singh attended Maharaja Ganga Singh Univercity, Bikaner (Raj).

What skills is Jitendra Singh known for?

Jitendra Singh has skills like Networking, Windows Server, Network Administration, Technical Support, Help Desk Support, Software Installation, Citrix, System Administration, Dhcp, Windows 7, Dns, Computer Hardware.

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