• Configuring, maintaining, and basic troubleshooting Huawei switches.• Troubleshoot all networking problems such as (latency, availability, and utilization) to ensureMinimum downtime and maximum availability of the network.• Configure and maintain OLT.• Managing Switches with the help of STP/RSTP, configuring and maintaining VLANTagging on Switches.• Responsible for maintaining data network via monitoring tool Observium, Nagios.• Responds to Tickets opened by routine alarms and Network issues.• Defining the issue and providing the troubleshooting details to higher-level teams,• Maintaining clients in terms of call handling, case handling, emails, proper shiftHandovers with updates and end-to-end follow-up on the cases.• Coordinating and escalating with service providers during network issues.• Identifying the faulty asset and Coordinating with vendors during network device relatedIssues.• Preparing and Maintaining documents related to implementation/change, Port detail,• Switch uplinks details, IP address details, Core devices interface details, Backup reports,Link down detail sheet etc.• Handle Phone calls (incident, escalation, and request for information).• Handle request/incident tickets on the activity scope.• Manage daily, weekly, and monthly performance reports.• Infrastructure planning.• Indoor and Outdoor Wifi Project Planning.• Radius and Authentication Solution Provided For Wifi Project.

• Configure and maintain QAM, Encoder, and IRD in Digital headend.• Managing and troubleshooting access to shared folders.• Identifying and troubleshooting problems related to security permissions.• Providing support to Network Management: LAN and WAN connectivity, Remote connectivity, and Dynamic Host Configuration Protocol.• Configuring and troubleshooting to MS Office.• Resolving Operating System-related issues in, WINDOWS 7, WINDOWS 8, and WINDOWS 10.

• Trained new staff on quality control procedures.• Ensured safe lifting techniques and individual resident lifting instructions compliance among the worker.• Ensures a safe, healthy, and clean work environment throughout the working place.• Trained Checking and supervising that all employees followed the safety rules.• Trained in Conducting safety awareness training like safety induction and toolbox talk.• Preparing the PPE requirements and safety-related materials.• Conducing medical checkups for our all employees.