1. Provide Quality consultancy to various hospitals for the NABH Accreditation & Pre- Pre-Accreditation Entry Level Process.2. Training on various topics, Conduct Systems & Process Audits.3. Help the organisations to improve their systems, performance & outcomes etc through various quality tools.4. Got various hospitals Accredited with NABH.5. Developing procedures: Establishing quality procedures, standards, and specifications6. Ensuring that patient requirements are met7. Consulting with staff: Consulting with administrative and medical staff managers, department heads, and committees 8. Developing quality improvement: Developing, implementing, and overseeing quality improvement 9. Monitoring policies: Monitoring and updating policies and procedures to include regulatory changes10. Handling TPA-related all processes from billing to coordinating with TPA companies.11. Responsible for all coordination activities from patient's admission to discharge, pre-Auth process, and maintaining & uploading patient's files on the portal.12. Handling billing Department, Implants bill updating & reconciliation.13. Daily coordination with the patient and Hospital staff.14. Outstanding follow-up with TPA / Insurance Companies.15. Daily follow-up with Insurance companies to pass or clear the Health Insurance claims.

• I was handling 15 Medical Representatives and 4 team leaders. • Daily auditing of their work, discussing key strategies to achieve their monthly targets. • Doing both on-field training and office training on services and products. • Setting up new business units in the company to increase revenue. • Monitoring sales and managing operational challenges of the business units and reporting to the managing director. • Managed all the HR records and all daily/weekly training records. • Create PowerPoint for monthly staff meetings.• Create and maintain multiple spreadsheets in excel with complex functions.• Developed all types of manuals and policies related to infection control, quality management, and NABH.

• Developed an enhanced onboarding and orientation process and successfully collaborated with all departments to create a 100% virtual onboarding for new hires.• Coordinate employee benefits related and served as the first point of contact for all benefits-related inquiries.• Coordinate events, and assisted the marketing department with special projects, events, and campaigns.• Administer HR-related documentation, such as contracts of employment and policy acknowledgments, and general administration documents. • Developed employee rewards and recognition program.• Served as the first point of contact for all HR-related queries.

• Developed and implemented quality improvement programs.• Reviewed quality data and trends.• Authored quality reports • Made recommendations for quality improvements• Take the daily round of the hospital.• Managed all the HR records and all daily/weekly training records. • Coordinate and manage all the committees and audit teams.• Increased the organization’s quality.• Maintained and Prepared all Quality and Facility Manuals and Policies regarding patients and employees.