To be the "Face of Siemens" to the customer, maintaining customer relation by listening the requirement and providing satisfactory service.▪ Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy) and country regulations.▪ To maximize uptime of equipment by performing services pro-actively, instantaneous support… Show more To be the "Face of Siemens" to the customer, maintaining customer relation by listening the requirement and providing satisfactory service.▪ Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy) and country regulations.▪ To maximize uptime of equipment by performing services pro-actively, instantaneous support online/telephonic, visit the site if required, escalate and take support from second-level/headquarters support for the necessary cases▪ Documenting the service activity, making Service Reports according GDPR EU regulation standard, reporting the incident which Comply with all Environment & Safety (EH&S) policies and data privacy.▪ To be updated with safety-instructions and operational procedures by multiple web-based and classroom training.▪ Inter-functional coordination with sales, logistic, project management team and vendors.▪ Supporting to hospital Bio-Medical engineers and technologists for handling first level breakdown, mentoring the Jr Service Engineers▪ Diligently managing territory of around 250 Km with multimodality arrangement of around 40 Systems with utmost precision and laudable customer rating.▪ Directly or indirectly Commissioned more than 40 systems in a span of five years constituting 25 CT Scanners, 8 MRI Scanners, 2 Cath-Labs and 4 Syngo-Via Implementation.▪ Honored as JEWEL OF SIEMENS HEALTHINEERS for providing excellent customer service during the time of covid19 pandemic.Products:CT- Somatom emotion, go series, sensation, definition, scope. MRI- Magnetom series avanto, eseenza,sempra, skyra, vida, spectra, altea, free star Cathlab - Artis Zee floor, Artis one X-Ray products - Mamomat inspiration, Luminous DRF Catheter Robot- Corundus Corpath NM-biograph horizon Show less

Solving the breakdowns of hardware and software issue, maintenance, installation and update of imaging systems mainly CT-scan, MRI , cathlab and ultrasound, supporting customer for their smooth work flow.

I have experience of designing below application/systems for medical devices from concept to schematics, schematics/blueprint to product/solution. Designing of SMPS, Power Distribution board, Micro-controller based Control-System for industrial and medical application Stepper motor drives, Servo motor drivesDesigning of Op-amp based analog systems.Designing of IGBT and MOSFET drives for industrial and medical application.Designing and programming of Embedded system… Show more I have experience of designing below application/systems for medical devices from concept to schematics, schematics/blueprint to product/solution. Designing of SMPS, Power Distribution board, Micro-controller based Control-System for industrial and medical application Stepper motor drives, Servo motor drivesDesigning of Op-amp based analog systems.Designing of IGBT and MOSFET drives for industrial and medical application.Designing and programming of Embedded system based on 32-bit ARM controllers.Designing the CAD model for mechanical parts/body in auto-cad Show less

Repairing and refurbishment of biomedical equipments like heart-lung machine, IABP, ventilators, anaesthesia machine, surgical microscopes, repairing the circuit boards of different machines.