Jitendra Suthar
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Jitendra Suthar Email & Phone Number

Manager- Customer Services at Siemens Healthineers at Siemens Healthineers
Location: Surat, Gujarat, India 5 work roles 1 school
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Role
Manager- Customer Services at Siemens Healthineers
Location
Surat, Gujarat, India
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Jitendra Suthar is listed as Manager- Customer Services at Siemens Healthineers at Siemens Healthineers, a with 35988 employees, based in Surat, Gujarat, India. AeroLeads shows a matched LinkedIn profile for Jitendra Suthar.

Jitendra Suthar previously worked as Manager - customer services at Siemens Healthineers and Deputy Manager- Customer Services at Siemens Healthineers. Jitendra Suthar holds Engineer’S Degree, Biomedical/Medical Engineering from Government Engineering College,Gandhinagar.

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About Jitendra Suthar

Experience • Over 8 years of diverse experience in biomedical engineering, including 2 years in design and 6 years in customer service engineering specializing in advanced imaging technologies. • Actively collaborated with cross-functional teams, including R&D, sales, and technical support, to improve product performance and customer satisfaction. • Provided remote and on-site technical support to resolve complex issues, minimizing downtime and ensuring operational continuity.Career Highlights • Managing operations across 50+ customer sites, ensuring seamless workflows and equipment uptime. • Provided technical support for the installation of over 25 CT scan and MRI systems, ensuring optimal functionality and customer satisfaction. • Conducted training sessions for end-users and junior engineers on the safe and efficient use of imaging and cardiac equipment. • Led preventive maintenance programs, reducing equipment failures and extending the lifespan of critical systems.Objective

Listed skills include Microsoft Office, Research, Medical Devices, Matlab, and 22 others.

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Siemens Healthineers
Siemens Healthineers
Manager- Customer Services at Siemens Healthineers
erlangen, bayern, germany
Employees
35988
AeroLeads page
5 roles

Jitendra Suthar work experience

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Manager - Customer Services

Current

Ahmedabad, Gujarat, India

To be the "Face of Siemens" to the customer, maintaining customer relation by listening the requirement and providing satisfactory service.▪ Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy) and country regulations.▪ To maximize uptime of equipment by performing services pro-actively, instantaneous support… Show more To be the "Face of Siemens" to the customer, maintaining customer relation by listening the requirement and providing satisfactory service.▪ Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy) and country regulations.▪ To maximize uptime of equipment by performing services pro-actively, instantaneous support online/telephonic, visit the site if required, escalate and take support from second-level/headquarters support for the necessary cases▪ Documenting the service activity, making Service Reports according GDPR EU regulation standard, reporting the incident which Comply with all Environment & Safety (EH&S) policies and data privacy.▪ To be updated with safety-instructions and operational procedures by multiple web-based and classroom training.▪ Inter-functional coordination with sales, logistic, project management team and vendors.▪ Supporting to hospital Bio-Medical engineers and technologists for handling first level breakdown, mentoring the Jr Service Engineers▪ Diligently managing territory of around 250 Km with multimodality arrangement of around 40 Systems with utmost precision and laudable customer rating.▪ Directly or indirectly Commissioned more than 40 systems in a span of five years constituting 25 CT Scanners, 8 MRI Scanners, 2 Cath-Labs and 4 Syngo-Via Implementation.▪ Honored as JEWEL OF SIEMENS HEALTHINEERS for providing excellent customer service during the time of covid19 pandemic.Products:CT- Somatom emotion, go series, sensation, definition, scope. MRI- Magnetom series avanto, eseenza,sempra, skyra, vida, spectra, altea, free star Cathlab - Artis Zee floor, Artis one X-Ray products - Mamomat inspiration, Luminous DRF Catheter Robot- Corundus Corpath NM-biograph horizon Show less

Jul 2024 - Present

Deputy Manager- Customer Services

Ahmedabad, Gujarat, India

Oct 2021 - Jul 2024

Senior Executive - Custemer Service Engineer

Ahmedabad Area, India

Solving the breakdowns of hardware and software issue, maintenance, installation and update of imaging systems mainly CT-scan, MRI , cathlab and ultrasound, supporting customer for their smooth work flow.

Dec 2018 - Oct 2021

Design And Development Engineer, Co-Founder

Surat, Gujarat

I have experience of designing below application/systems for medical devices from concept to schematics, schematics/blueprint to product/solution. Designing of SMPS, Power Distribution board, Micro-controller based Control-System for industrial and medical application Stepper motor drives, Servo motor drivesDesigning of Op-amp based analog systems.Designing of IGBT and MOSFET drives for industrial and medical application.Designing and programming of Embedded system… Show more I have experience of designing below application/systems for medical devices from concept to schematics, schematics/blueprint to product/solution. Designing of SMPS, Power Distribution board, Micro-controller based Control-System for industrial and medical application Stepper motor drives, Servo motor drivesDesigning of Op-amp based analog systems.Designing of IGBT and MOSFET drives for industrial and medical application.Designing and programming of Embedded system based on 32-bit ARM controllers.Designing the CAD model for mechanical parts/body in auto-cad Show less

Dec 2016 - Dec 2018

Service Engineer

Somatech Pvt. Ltd.

Baroda

Repairing and refurbishment of biomedical equipments like heart-lung machine, IABP, ventilators, anaesthesia machine, surgical microscopes, repairing the circuit boards of different machines.

Jul 2015 - Dec 2016
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1 education record

Jitendra Suthar education

FAQ

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What company does Jitendra Suthar work for?

Jitendra Suthar works for Siemens Healthineers.

What is Jitendra Suthar's role at Siemens Healthineers?

Jitendra Suthar is listed as Manager- Customer Services at Siemens Healthineers at Siemens Healthineers.

Where is Jitendra Suthar based?

Jitendra Suthar is based in Surat, Gujarat, India while working with Siemens Healthineers.

What companies has Jitendra Suthar worked for?

Jitendra Suthar has worked for Siemens Healthineers, Artomath Innovations, and Somatech Pvt. Ltd..

Who are Jitendra Suthar's colleagues at Siemens Healthineers?

Jitendra Suthar's colleagues at Siemens Healthineers include Ana Hynd, Alaine Medio, Stefan Mühleck, Aljoscha Weber, and Neeraj Kumar.

How can I contact Jitendra Suthar?

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What schools did Jitendra Suthar attend?

Jitendra Suthar holds Engineer’S Degree, Biomedical/Medical Engineering from Government Engineering College,Gandhinagar.

What skills is Jitendra Suthar known for?

Jitendra Suthar is listed with skills including Microsoft Office, Research, Medical Devices, Matlab, Management, Biomedical Engineering, Ni Labview, and Leadership.

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