Jitendra Suthar Email & Phone Number

Gurugram, Haryana, India

• Supporting day to day basis incident tickets related to Network and system infrastructure.
• Daily implementing rule on FortiGate firewall as per business user request.
• Managed firewall using FortiGate to allow or block IPs, created policies added different interfaces.
• Configure and maintain security policies on Fortinet firewall and manager/ Forti Analyzer.
• Configure and troubleshoot Remote access and site to site-in Fortinet firewall.

Udaipur Area, India

• Introduced Virtual Computing Environment in Organization to minimize Operating Cost and Achieve Goals of efficient working.
• Manage PAN India 100+ locations and provide IT support via remote, phone, Jira ticketing tool, and email.
• M365 Global Administrator (Exchange Online, Share point, Teams and one drive).
• Configuring & managing Storage Server Solution.
• Configuring, managing & administering Active directory and file services.
• Installation of Network Equipment’s (Catalyst 9200 Series switches) post proper configuration and testing.

Udaipur Area, India

• Install, upgrade, support, and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
• Manage office M365 and install the software.
• Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
• Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels.
• Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network.

Delhi, India

• Installed, upgraded, and verified hardware and software applications.
• Managed laptops, desktops, and printers companywide.
• Install computer hardware and software on desktops to keep versions current.
• Provide technical support for software reconfigurations to aid in function customization.