Jitendra Suthar Email & Phone Number

Gurugram, Haryana, India

• Supporting day to day basis incident tickets related to Network and system infrastructure.• Daily implementing rule on FortiGate firewall as per business user request.• Managed firewall using FortiGate to allow or block IPs, created policies added different interfaces.• Configure and maintain security policies on Fortinet firewall and manager/ Forti Analyzer.• Configure and troubleshoot Remote access and site to site-in Fortinet firewall.

Udaipur Area, India

• Introduced Virtual Computing Environment in Organization to minimize Operating Cost and Achieve Goals of efficient working.• Manage PAN India 100+ locations and provide IT support via remote, phone, Jira ticketing tool, and email.• M365 Global Administrator (Exchange Online, Share point, Teams and one drive).• Configuring & managing Storage Server Solution.• Configuring, managing & administering Active directory and file services.• Installation of Network Equipment’s (Catalyst 9200 Series switches) post proper configuration and testing.• Ensuring proper patch management and updates to critical servers across the organization after proper testing.• Minimizing Downtime of critical business processes by Setting up a Monitoring system of• Complete Infrastructure.• Evaluating latest technologies innovations and adopting after performing Cost/ Benefit Analysis.• Providing useful reports to Senior Management as input in key decision-making.• Resolving technical issues in a timely manner Ensuring quality IT Services across Organization.• Performing Security Vulnerabilities Assessment Quarterly to minimize Issues related to networks and Systems.

Udaipur Area, India

• Install, upgrade, support, and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.• Manage office M365 and install the software.• Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.• Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels.• Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network.

Delhi, India

• Installed, upgraded, and verified hardware and software applications.• Managed laptops, desktops, and printers companywide.• Install computer hardware and software on desktops to keep versions current.• Provide technical support for software reconfigurations to aid in function customization.