Jitin Dubey, Pmp® Email & Phone Number

India

Saudi Arabia

• Working as IT Project Manager at Al Riyadh Travel and Tourism, Riyadh, KSA, responsible for managing IT projects related to development and implementation of travel booking engine in both B2B and B2C domains.• Collaborated with cross-functional teams to brainstorm technical solutions to business problems.• Collaborated with stakeholders to define project scope, objectives and deliverables.• Improved company productivity, consistently meeting stringent deadlines throughout… Show more • Working as IT Project Manager at Al Riyadh Travel and Tourism, Riyadh, KSA, responsible for managing IT projects related to development and implementation of travel booking engine in both B2B and B2C domains.• Collaborated with cross-functional teams to brainstorm technical solutions to business problems.• Collaborated with stakeholders to define project scope, objectives and deliverables.• Improved company productivity, consistently meeting stringent deadlines throughout lifecycle project delivery.• Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.• Installed new technologies without disrupting workflow.• Liaised with service users and business managers to meet computing requirements• Negotiated cost-efficient prices with vendors for new systems and services.• Observed workflow to establish system development priorities.• Recommended upgraded technologies to meet evolving business requirements.• Oversaw execution of IT projects from inception to execution. Show less

Bangalore

• Worked as Implementation Project Manager at Sabre Travel Technologies' Bangalore office, responsible for delivering Sabre products/services to hotels and chains that are strategic partners with Sabre.• Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.• Delivered products and services in line with agreed arrangements and contracts.• Implemented and innovated a new workflow process that streamlined operations and reduced turnaround… Show more • Worked as Implementation Project Manager at Sabre Travel Technologies' Bangalore office, responsible for delivering Sabre products/services to hotels and chains that are strategic partners with Sabre.• Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.• Delivered products and services in line with agreed arrangements and contracts.• Implemented and innovated a new workflow process that streamlined operations and reduced turnaround time of the implementation process.• Implemented organizational policies for smooth service delivery.• Adapted quickly to changes in project scope and priorities, maintaining project timelines and deliverables.• Acted as single point of contact for stakeholders.• Managed workforce planning, compiling information for informed decision-making.• Used project management tools like salesforce, Microsoft project plan and techniques for positive, successful outcomes.• Prepared and managed project plans from end to end, meeting required milestones.• Successfully delivered on tasks within tight deadlines.• Drafted accurate monthly management reports to illustrate project timelines and progress.• Collaborated across teams to align and deliver overarching business strategy.• Delivered exceptional customer service by proactively listening to concerns and answering questions.• Supported team by demonstrating respect and willingness to help.• Delivered on projects' key objectives with agreed budgets, timelines and standards.• Managed over more than 100+ customers GDS/IDS, Booking Engine, Corporate booking tool and OTA implementation project. Show less

Bangalore

• Worked as Implementation Specialist with Micros Systems (recently acquired by Oracle), handling all kinds of interface installation projects, new hotel opening (NHOP) hotel interfaces, and all other types of Interface upgrading/supporting hospitality applications Opera - PMS.• Responsible for all aspects of interface installation, including new hotel opening (NHOP) interface installation, and supporting or upgrading hospitality applications Opera - PMS. Interface server swaps on-premises… Show more • Worked as Implementation Specialist with Micros Systems (recently acquired by Oracle), handling all kinds of interface installation projects, new hotel opening (NHOP) hotel interfaces, and all other types of Interface upgrading/supporting hospitality applications Opera - PMS.• Responsible for all aspects of interface installation, including new hotel opening (NHOP) interface installation, and supporting or upgrading hospitality applications Opera - PMS. Interface server swaps on-premises and hosted environments.• Handled POS Micros and POS Simphony, PBX, Call Accounting, Voice Mail, Door locking, Credit Card (Fusebox, Shift4, Merchant Link), Video on demand, and many other interfaces installations and troubleshooting and responsible for handling all technical escalations troubleshooting & resolving IFC upgrade-related issues.• Projects currently handling related to Oracle Opera – Opera & IFC upgrade, Oracle Upgrade (10 to 11G), IFC PC Swap, Opera Server Swap, SSL installation, New Opera installation, Opera New property configuration for Marriott, IHG, Fairmount, Kimpton, and others.• Major hotel brands supported – IHG, Carlson, Wyndham, Marriott, Best Western, and other independent hotels. Show less

Agra, Uttar Pradesh, India

➢ Worked as a Cyber IT Executive & Team Lead and managed the site's WIFI network.➢ Onsite Client - Oberoi AmarVilas, Trident Agra, Trident Gurgaon, and The Oberoi Gurgaon.➢ Resolving multiple issues to network systems to increase business functionality.➢ Record accurate info while call logging and tracking into the support database➢ Guest coordination and customer support and managing Sites' entire Wi-Fi infrastructure.

Gurgaon, India