Jitin Kumar Email & Phone Number

Responsible to drive the behavior of continuous process improvement within the business to continuously improve standards of service delivery. I have an ability to understand the working of processes, improvise inter-process functions and simplify the same thereby generating a positive business impact combined with revenue generation. I have gathered wide domain knowledge in the area of Operations, Customer Service, Training, and Quality.Ability to Initiate, develop and retain client relationships, whilst contributing actively to both individual goals and the Business development goals of the unit. I have the capability to ramp up large teams in a short duration and have proven skills in adherence to strict SLAs.